Senior Inside Sales Manager

About Kaarwan
Kaarwan is an EdTech company backed by industry leader Pidilite, helping architects, engineers, and designers build industry-relevant skills through professional programs and courses. Our goal is to bridge the gap between academics and industry and help learners build skills that lead to better career opportunities.
The Role
● We are looking for a Senior Sales Manager to lead our inside-sales team and drive revenue and admissions across Kaarwan's professional programs.
● You will manage Sales Managers and Counsellors, own team targets, improve lead-to-admission conversion, and build a strong sales process that can scale with the business.
● This role is ideal for someone who has worked in a target-driven inside-sales environment and knows how to coach teams, manage funnels, and consistently deliver revenue.
What You'll Own
● Own monthly and quarterly revenue and admissions targets for your team.
● Lead, coach, and manage Sales Managers and Counsellors to achieve individual and team targets. ● Manage the complete inside-sales funnel from lead allocation to counselling, follow-ups, payment, and admission.
● Track daily sales metrics including calls, lead response, follow-ups, conversion rates, collections, and closures.
● Identify gaps in the funnel and take action to improve conversions.
● Review sales calls and counselling quality and provide regular coaching to the team.
● Build strong follow-up processes to improve conversion from interested leads.
● Work closely with the marketing team to understand lead quality, campaigns, audience intent, and conversion performance.
● Improve sales scripts, objection handling, counselling approach, and closing processes.
● Run daily and weekly reviews with the sales team and maintain clear visibility on targets and forecasts. ● Hire, onboard, train, and develop new sales team members as the business grows.
● Bring learner and market feedback to the marketing and product teams to improve messaging, pricing, and offers.
What We're Looking For
● 5–8 years of sales experience, with at least 2–3 years managing an inside-sales team.
● Strong experience in B2C or high-consideration sales, where customers need counselling and multiple follow-ups before purchasing.
● Experience working with monthly revenue targets and managing a target-driven sales team.
● Strong understanding of sales funnels, conversion rates, lead management, forecasting, and team productivity.
● Ability to coach salespeople on calls, objection handling, follow-ups, and closing.
● Comfortable working with CRM systems, sales dashboards, and performance reports.
● Strong communication and people-management skills.
● Comfortable working in a fast-moving, performance-focused environment.
Preferred Experience
● Candidates with inside-sales experience at an EdTech startup will be preferred.
● Experience selling high-ticket education, certification, upskilling, or career-focused programs will be a strong advantage.
● Candidates with sales experience in the AEC industry — Architecture, Engineering, Construction, BIM, design software, construction technology, or related services — will also have an advantage.
What Success Looks Like
● You consistently achieve revenue and admissions targets while building a sales team that does not depend on individual star performers.
● Your team follows a clear sales process, managers understand their numbers, counsellors improve through coaching, and the overall lead-to-admission conversion improves over time.
Location: Mulund, Mumbai, 400080.
Type: On site (mon to sat / 10am to 7pm)
Salary: As per industry standards.

Work arrangement
No