Quality Analyst- Morbi

Roles & Responsibilities
Support defect inspection and tracking so quality issues are logged accurately and surfaced for resolution-
Log and track defect data across Projects consignments and Private Label production
Compile inspection reports and defect summaries for Manager QAQC review
Flag recurring defect patterns and potential root causes to the Manager QAQC
Support BIS documentation and compliance so certification records stay complete and audit-ready-
Maintain and organise BIS certification documents for Private Label contract manufacturers
Support certification audits with timely, well-organised documentation
Track certification status, validity and renewal timelines across contract manufacturers
Support customer quality-complaint resolution so disputes are tracked and closed within target TAT-
Log and track quality-related customer complaints for Projects
Coordinate with Customer Experience and Operations teams to drive resolution
Monitor complaint-closing TAT and flag delays to the Manager QAQC
Support sustainability data collection so the ESG agenda is grounded in accurate, complete data.-
Collect and organise GHG / carbon-footprint data across assigned categories
Support plastic-consumption mapping for Private Label products and Projects sellers under the EPR / PWM compliance agenda
Support ethical-sourcing assessment data collection across assigned sellers
Support identification and coordination of green / sustainable product badging with Product and Technology
Build QAQC and sustainability capability under the Manager QAQC's guidance so the role grows toward full category ownership
Learn category-specific quality and testing standards (BIS and related certifications)
Support onboarding of Private Label contract manufacturers — documentation collection and system integration
Support ad hoc quality and sustainability projects under Manager QAQC mentorship

Work arrangement
No