Online Sales Executive

Akanksha Jewels specialises in beautifully crafted gold and diamond jewellery, offering exclusive designs, customisation, quality, and personalised customer service.
Job Responsibilities
Call and follow up with potential customers generated through Instagram, Facebook, WhatsApp, IndiaMART, and other online platforms.
Respond to customer enquiries regarding jewellery designs, pricing, availability, and customisation.
Build relationships with customers through regular, personalised follow-ups.
Convert online enquiries into confirmed jewellery orders.
Share product images, videos, catalogues, and quotations with customers on WhatsApp.
Understand customer preferences, budgets, and purchase requirements.
Maintain customer details, call records, follow-up schedules, and lead status in Excel.
Reconnect with old customers and follow up with previous enquiries to generate repeat sales.
Coordinate with the jewellery design and production team to address customer requirements.
Achieve monthly sales and lead-conversion targets.
Skills Required
Excellent communication and convincing skills.
Comfortable making outbound calls and speaking with customers.
Good WhatsApp communication and basic computer knowledge.
Ability to build trust and maintain long-term customer relationships.
Persistent, organised, and target-oriented.
Experience in jewellery, luxury retail, telecalling, or online sales will be an advantage.
Ideal Candidate
Someone who enjoys speaking with people, understands the importance of customer relationships, and can patiently follow up with potential buyers to close sales.
Interested candidates can share their resume along with their current salary, expected salary, and joining availability.

Work arrangement
No