Senior Information Technology Administrator

Company Description Cloud is Good (CiG) helps businesses unlock the full potential of the cloud in a secure, efficient, and cost-effective way. The company specializes in cloud migration and optimization across AWS, Azure, and GCP, security and compliance readiness, and DevOps and automation to accelerate innovation. CiG also provides collaboration tools licensing and support, AI-driven cost intelligence, and managed services including 24/7 monitoring and Kubernetes management. With 99.98% uptime, transparent pricing, and a global client base, CiG enables secure, scalable, and future-ready cloud solutions. The company is based in New Delhi and serves clients worldwide.
Role Description The Senior Information Technology Administrator is a full-time hybrid role based in Gurugram, with flexibility for some work from home. This role oversees day-to-day IT operations, including server and system administration, network configuration and monitoring, and user support across cloud and on-premises environments. Responsibilities include diagnosing and resolving complex technical issues, maintaining security and compliance standards, managing backups and disaster recovery processes, and optimizing infrastructure performance. The role also involves collaborating with cloud architects and DevOps teams, documenting procedures, implementing best practices, and mentoring junior IT staff to ensure reliable, secure, and scalable IT services.
Qualifications
Information Technology and System Administration skills to manage servers, operating systems, and enterprise applications.
Network Administration and Troubleshooting skills to configure, monitor, and secure LAN/WAN, VPNs, and firewalls.
Technical Support skills to provide advanced user support, incident resolution, and root cause analysis.
Experience with cloud platforms (AWS, Azure, or GCP) and virtualization technologies (e.g., VMware, Hyper-V).
Strong understanding of security best practices, identity and access management, and compliance frameworks.
Proficiency with monitoring, logging, and ticketing tools, and ability to create clear technical documentation.
Excellent analytical, communication, and collaboration skills, with the ability to work in a hybrid environment.
Bachelor’s degree in Information Technology, Computer Science, or related field; relevant certifications (e.g., CCNA, MCSE, AWS/Azure admin) are a plus.

Work arrangement
Hybrid