SENIOR IMS-QEHS CONSULTANT

JOB DESCRIPTION
IMS–QEHS CONSULTANT
Position: IMS–QEHS Consultant
Department: Consulting & Advisory Services
Location: Hyderabad / Client Locations / PAN India
Employment Type: Full-Time / Consultant / Contract
Reporting To: Practice Head / Director – Consulting
Travel: Willingness to travel to client locations as required
1. POSITION PURPOSE
The IMS–QEHS Consultant is responsible for planning, implementing, auditing, and improving Integrated Management Systems (IMS) covering Quality, Environment, Occupational Health & Safety and related QEHS requirements at client organizations.
The consultant will work closely with client management and functional teams to convert ISO requirements into practical, effective and sustainable business processes, rather than focusing only on documentation or certification.
The role requires strong consulting capability, client handling, audit skills, documentation skills and the ability to independently manage projects from kick-off through implementation, internal audit, management review and certification readiness.
2. KEY STANDARDS / SYSTEMS
The consultant should have working knowledge of relevant standards, particularly:
Core IMS Standards
ISO 9001 – Quality Management System
ISO 14001 – Environmental Management System
ISO 45001 – Occupational Health & Safety Management System
Additional Standards – Advantage
ISO 50001 – Energy Management
ISO 27001 – Information Security
ISO 22000 / HACCP – Food Safety
ISO 13485 – Medical Devices
IATF 16949 – Automotive
ISO 17025 – Testing & Calibration Laboratories
ISO 10002 – Customer Complaints
ESG / Sustainability frameworks
Applicable statutory and regulatory requirements
3. KEY RESPONSIBILITIES
A. Project Planning & Client Kick-off
Understand client requirements, scope, industry and business processes.
Participate in client kick-off meetings.
Develop project implementation plans and timelines.
Identify project deliverables, responsibilities and milestones.
Prepare project charter / implementation plan where required.
Coordinate with client process owners and management representatives.
Ensure projects are delivered within agreed timelines and mandays.
B. Gap Assessment
Conduct detailed gap assessments against applicable ISO standards.
Review existing systems, processes, records and practices.
Conduct interviews with process owners and employees.
Identify compliance gaps, risks, weaknesses and improvement opportunities.
Prepare professional gap assessment reports.
Prioritize gaps based on business risk and implementation importance.
Develop action plans with responsibilities and target dates.
C. IMS Documentation Development
Develop / review practical documentation including:
IMS Manual
Quality Policy
Environmental Policy
OH&S Policy
Objectives and KPI framework
Context of the organization
Interested-party analysis
Risk & Opportunity Registers
Environmental Aspect & Impact Register
Hazard Identification & Risk Assessment
Legal & Other Requirements Register
Operational procedures
SOPs / Work Instructions
Emergency Preparedness & Response procedures
Quality control procedures
Environmental management procedures
OH&S procedures
Forms, formats and records
Key expectation: Documentation must reflect actual client operations and should not become unnecessary paperwork.
D. Implementation & System Activation
Support clients in implementing documented systems.
Conduct process-wise implementation meetings.
Assist departments in developing operational controls.
Establish measurable objectives and KPIs.
Support implementation of risk-based thinking.
Develop monitoring and measurement systems.
Support legal and compliance evaluation.
Establish operational controls for environmental and OH&S risks.
Ensure adequate evidence and records are generated.
Monitor implementation progress against project plan.
E. Training & Awareness
Conduct / facilitate training programs such as:
ISO awareness training
IMS awareness
Quality management principles
Environmental awareness
OH&S awareness
Risk & Opportunity Management
Aspect & Impact Assessment
HIRA / Risk Assessment
Legal compliance awareness
Internal Auditor Training
Emergency preparedness
Corrective Action / CAPA
Root Cause Analysis
Continual Improvement
Process approach and KPI management
Training should be practical, interactive and relevant to the client's operations.
4. INTERNAL AUDIT & AUDIT SUPPORT
Prepare internal audit plans and checklists.
Conduct internal audits against applicable standards.
Interview personnel and verify objective evidence.
Identify nonconformities, observations and improvement opportunities.
Prepare internal audit reports.
Support root cause analysis and corrective action.
Verify effectiveness of corrective actions.
Prepare clients for Stage 1 / Stage 2 certification audits.
Participate in certification audit support activities.
Assist clients in responding to certification-body findings.
5. MANAGEMENT REVIEW & CONTINUAL IMPROVEMENT
Support clients in conducting effective Management Reviews covering:
Quality objectives and KPI performance
Customer satisfaction
Audit results
Nonconformities and CAPA
Environmental performance
OH&S performance
Legal compliance
Risks and opportunities
Resource requirements
Supplier / contractor performance
Incident performance
Improvement opportunities
Develop meaningful management-review inputs and action plans.
6. CLIENT MANAGEMENT
Act as a professional consultant and trusted advisor to assigned clients.
Maintain regular communication with client management.
Conduct periodic project review meetings.
Clearly communicate project progress, risks and delays.
Handle client queries professionally.
Maintain confidentiality of client information.
Build long-term client relationships.
Identify opportunities for additional Smartedge services where appropriate.
7. PROJECT MANAGEMENT & DELIVERY
The consultant will be responsible for:
Completing assigned projects within agreed timelines.
Managing allocated mandays effectively.
Maintaining project schedules.
Maintaining project documentation.
Updating project trackers.
Meeting agreed project milestones.
Escalating delays and risks promptly.
Ensuring client deliverables are completed correctly the first time.
Maintaining high standards of consulting quality.
Typical project delivery flow:
Client Kick-off → Gap Assessment → Implementation Planning → Training → Documentation → Implementation → Internal Audit → CAPA → Management Review → Certification Readiness → Certification Support → Project Closure
8. BUSINESS DEVELOPMENT SUPPORT
The consultant is expected to contribute to business development by:
Understanding client business challenges.
Identifying potential improvement opportunities.
Supporting technical proposal preparation.
Providing inputs for scope and effort estimation.
Participating in technical discussions with prospects.
Supporting client presentations.
Identifying cross-selling opportunities.
Generating referrals from satisfied clients.
The consultant is not expected to function primarily as a salesperson, but should actively support technical business development.
9. REPORTING & DOCUMENT CONTROL
Maintain:
Project tracker
Daily / weekly activity report
Client meeting minutes
Gap assessment report
Training records
Audit reports
CAPA tracker
Project deliverable tracker
Consultant timesheet / manday utilization
Project closure report
Client feedback
All project documents shall be maintained in accordance with Smartedge document-control and information-security requirements.

Work arrangement
No