E-Commerce Associate

TriosCo is a full-service eCommerce and digital marketing agency with offices in New York and Singapore. We manage brands across the US and Southeast Asian markets, helping them sell more online through Amazon, Target+, Shopify, Walmart, Shopee, and Lazada.
Role Overview
As an eCommerce Associate at TriosCo, you will be responsible for managing and growing our clients’ product presence across Amazon, Target+ marketplace, and Shopify. You will handle everything from listing creation and optimization to PPC campaign management and performance reporting working across multiple client brands simultaneously.
Key Responsibilities
Amazon Management
Create, optimize, and manage product listings titles, bullets, descriptions, backend keywords, and A+ content
Monitor and manage Amazon PPC campaigns Sponsored Products, Sponsored Brands, and Sponsored Display
Track BSR rankings, review velocity, and listing health across all managed accounts
Identify and resolve listing suppressions, policy violations, and catalogue issues
Analyze sales data, ACOS, and ROAS to inform campaign and pricing decisions
Target+ Marketplace
Support onboarding of new brands onto Target+ documentation, catalog setup, and integration
Manage product listings, content updates, and pricing on the Target+ platform
Monitor order management and fulfillment performance
Coordinate with clients on inventory levels and promotional planning
Shopify Management
Create and maintain product pages descriptions, images, metadata, and collections
Support basic website updates, landing page edits, and promotional banners
Monitor Shopify analytics traffic, conversion rate, and revenue performance
Coordinate with the marketing team to align Shopify content with active ad campaigns
Reporting & Communication
Prepare weekly performance reports across all managed accounts and platforms
Communicate clearly with clients on results, recommendations, and next steps
Flag issues early and escalate to the team lead when required
What We Are Looking For
Must Have
Minimum 2 to 5 years of hands-on experience managing Amazon Seller Central accounts
Proven experience with Amazon PPC setting up, managing, and optimizing campaigns
Working knowledge of Shopify product management, basic edits, and analytics
Strong understanding of eCommerce fundamentals: listings, keywords, conversion, pricing
Comfortable working with data pulling reports, analyzing performance, and making recommendations
Excellent written English for client communication and listing copy
Self-starter who can manage multiple accounts and meet deadlines without micromanagement
Strong Plus
Experience with Target+ or other US retail marketplaces (Walmart, Wayfair, Home Depot)
Familiarity with Helium 10, Jungle Scout, or DataDive for keyword research and tracking
Experience with Shopee or Lazada for SEA market management
Knowledge of A+ content creation and Amazon Brand Registry
Experience working in a digital agency managing multiple client brands
Code 8

Work arrangement
Yes