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Role Description The IT Systems Administrator at Daily Marketing Hub is a part-time, remote role responsible for maintaining and supporting the company’s core IT infrastructure. On a day-to-day basis, this role monitors system performance, manages user accounts and permissions, and ensures secure access to company applications and tools. The administrator responds to technical support requests, troubleshoots hardware, software, and connectivity issues, and coordinates resolutions in a timely manner. The role includes maintaining system documentation, applying updates and patches, and assisting with backup, recovery, and network security measures. Collaboration with other team members is expected to ensure reliable, secure, and efficient technology operations across the organization.
Qualifications
Strong System Administration skills, including user account management, software installation, and routine maintenance.
Hands-on Information Technology experience with common operating systems, cloud-based tools, and remote access solutions.
Proficiency in Technical Support and Troubleshooting to diagnose and resolve hardware, software, and network issues.
Knowledge of Network Security practices, including firewalls, access controls, and data protection measures.
Good documentation skills and ability to follow and improve IT processes and procedures.
Effective communication skills and the ability to support non-technical stakeholders in a clear, respectful manner.
Ability to work independently in a remote environment, manage time, and prioritize multiple requests.
Relevant certifications (e.g., CompTIA A+, Network+, Security+, or similar) and prior experience in a small or mid-sized business environment are beneficial.

Work arrangement
Hybrid