Account Manager

Company Description Independent HR Professional is a growing organization that provides tailored human resources support and consulting services to a variety of clients. The company focuses on practical, people-centered solutions that help businesses manage their workforce effectively and compliantly. Team members collaborate closely with clients to understand their unique needs and deliver responsive, high-quality service. The work environment values integrity, clear communication, and strong client relationships. This role is based in Chandler, AZ and offers the opportunity to contribute directly to client success.
Role Description The Account Manager is a full-time, on-site role located in Chandler, AZ, responsible for managing client relationships and ensuring high levels of service and satisfaction. Day-to-day responsibilities include serving as the primary point of contact for assigned clients, responding to inquiries, and coordinating HR-related services and projects. The role involves tracking client needs, preparing reports or updates, supporting implementation of HR solutions, and ensuring that timelines and deliverables are met. The Account Manager will also collaborate with internal team members, help identify opportunities to improve services, and maintain accurate documentation and records. This position requires regular communication with clients, proactive problem-solving, and a focus on consistent, professional service.
Qualifications
Demonstrated ability to manage client accounts, build relationships, and provide responsive service.
Strong organizational, time management, and follow-through skills to handle multiple priorities.
Excellent written and verbal communication skills, including clear, professional email and phone communication.
Proficiency with common office software and tools (e.g., Microsoft Office or Google Workspace) and comfort working with databases or CRM systems.
Experience in HR support, client services, or account management in a professional setting is preferred.
Ability to work on-site in Chandler, AZ, collaborate with team members, and maintain confidentiality with sensitive information.
Attention to detail, problem-solving mindset, and a commitment to providing inclusive, non-discriminatory service.
Associate or bachelor’s degree in Business, Human Resources, Communications, or a related field, or equivalent relevant experience.

Work arrangement
Yes