FTTH ENGINEER

Company Description Cityline IT Services is an authorized partner of Airtel Broadband, supporting fiber-to-the-home (FTTH) connectivity and related network services. The company focuses on delivering reliable high-speed broadband solutions to residential and commercial customers. Cityline IT Services works closely with Airtel to implement and maintain FTTH infrastructure that meets strict quality and performance standards. Team members collaborate with field and technical staff to ensure efficient installations, timely service delivery, and strong customer satisfaction. The organization values safety, professionalism, and continuous improvement in all technical and customer-facing operations.
Role Description The FTTH Engineer role is a full-time, on-site position based in Palwal. The engineer is responsible for planning, installing, configuring, and maintaining FTTH network infrastructure, including fiber routing, splicing, testing, and ONT/OLT configurations. Daily tasks include conducting site surveys, preparing installation plans, coordinating with field technicians, and ensuring that all work complies with technical standards and safety procedures. The role involves troubleshooting network issues, performing regular performance checks, and documenting all activities, including as-built drawings and reports. The FTTH Engineer also interacts with customers and internal teams to resolve service-related concerns, support new activations, and contribute to continuous improvement of network reliability and quality.
Qualifications
Strong knowledge of FTTH technologies, fiber optics, and broadband network architecture (OLT, ONT, splitters, fiber distribution).
Hands-on experience with fiber installation, splicing, testing tools (OTDR, power meter), and basic network configuration.
Understanding of network protocols and fundamentals (TCP/IP, VLANs, routing, switching) and basic troubleshooting methods.
Ability to read and interpret technical drawings, network diagrams, and installation plans, with accurate documentation skills.
Good communication and customer service skills, with the ability to coordinate effectively with field teams and clients.
Commitment to safety procedures, quality standards, and on-site best practices in field engineering work.
Relevant technical diploma or degree in Electronics, Telecommunications, or a related field; industry certifications are an advantage.
Prior experience in FTTH or broadband field operations is preferred; willingness to travel locally as required.

Work arrangement
No