Sales Associate

Company Description 9K Safety Shoes, a brand of NineK, specializes in the manufacture and supply of industrial safety footwear, including PU safety boots, PU/rubber safety shoes, and performance footwear for defense and paramilitary forces in India. The company is committed to preventing workplace injuries by offering products that protect against burns, cuts, punctures, impact, slips, and falls. Using top-quality materials and precise engineering, NineK also provides customized footwear solutions for specialized requirements. As an ISO 9001:2015 certified company, 9K Safety Shoes maintains stringent quality standards and focuses on reliability and safety for customers across diverse work environments.
Role Description The Sales Associate is a full-time, on-site role based in Kanpur. This role involves engaging with customers in person, understanding their safety footwear needs, and recommending suitable products from the 9K range. Day-to-day tasks include managing the sales floor, handling inquiries, processing orders and payments, maintaining product displays, and supporting inventory checks. The Sales Associate will also assist in building and maintaining relationships with institutional and industrial clients, provide basic product education, and coordinate with the internal team to ensure timely delivery and customer satisfaction. The role requires consistent adherence to company policies, accurate record-keeping, and proactive follow-up with existing and potential customers.
Qualifications
Demonstrated sales and customer service skills, with the ability to understand customer needs and recommend appropriate products.
Basic knowledge of industrial safety footwear or willingness to learn product features, safety standards, and usage contexts.
Strong communication and interpersonal skills, including clear spoken English and Hindi and the ability to interact confidently with diverse customers.
Ability to manage point-of-sale processes, handle cash or digital payments, and maintain accurate sales records.
Organizational skills for handling inventory, merchandising, and coordination with warehouse or logistics teams.
Comfort working on-site in a retail or showroom environment in Kanpur, with reliability and punctuality in daily attendance.
Prior experience in retail, footwear, or industrial products sales is an advantage but not mandatory.
Minimum of a high school diploma; a bachelor’s degree in business, commerce, or a related field is preferred.

Work arrangement
Hybrid