Chinese

Company Description Sea Hills Hotels & Resorts is a hospitality brand serving guests at its property on Havelock Island in the Andaman & Nicobar Islands. The resort focuses on delivering comfortable stays, professional service, and memorable experiences for travelers seeking both relaxation and adventure. Team members are encouraged to provide attentive, guest-centered service and maintain high standards of cleanliness and presentation. The work environment emphasizes collaboration, reliability, and respect for colleagues and guests. The organization values individuals who are eager to contribute to a welcoming atmosphere and grow within the hospitality sector.
Role Description The Chinese role is a full-time, on-site position based in Uttarakhand, India, supporting the operations of Sea Hills Hotels & Resorts. The role involves assisting Chinese-speaking guests with check-in, check-out, and general inquiries, ensuring clear communication and a comfortable stay. Daily tasks include translating or interpreting between Chinese and English or local languages, supporting front office staff with guest services, and helping guests understand resort facilities, local attractions, and safety information. The team member may also collaborate with the restaurant and activities staff to communicate menus, schedules, and tour details to Chinese-speaking guests. The position requires maintaining professional conduct, accurate information sharing, and consistent adherence to resort policies and service standards.
Qualifications
Candidates should possess strong language skills, including fluency in Chinese (Mandarin) and good proficiency in English.
Candidates should possess customer service and hospitality skills, such as guest handling, problem-solving, and courteous communication.
Candidates should possess interpersonal and cultural awareness skills, including the ability to interact respectfully with diverse guests and colleagues.
Candidates should possess basic administrative and coordination skills, such as handling simple documentation, schedules, and guest requests.
Previous experience in hotels, resorts, or tourism-related roles is beneficial.
A high school diploma or equivalent is required; hospitality or language-related certifications are an advantage.
Ability to work flexible hours, including weekends and holidays, and to remain calm in busy periods is important.

Work arrangement
No