Customer Success Associate (Voice) – Remote

Remoat Teams is building its customer success team. We're looking for people with clear spoken English.
What you'll do
- Talk with people on calls and video calls: applicants, contractors and the people we work with
- Help them through each step, answer questions and fix simple problems
- Listen carefully and write clear notes after every call
- Review call audio and transcripts for accuracy when calls are quiet
What we're looking for
- Senior high school graduate or higher. SHS graduates and fresh graduates are welcome.
- Clear spoken English (around B2, upper-intermediate)
- Calm and kind, even when the caller isn't
- BPO or customer service experience is a plus, but not required
- A computer, stable internet, a headset and a quiet place to work
Setup
- Remote. Work from home.
- Contract role. Schedule and pay are shared at the first call.
Next steps
1. Apply with your resume.
2. Take a short online English and skills check.
3. Have a short call with us.
Your data: We use your resume only for hiring, keep it for up to 12 months, and delete it if you ask at jobs@remoatteams.com.

Work arrangement
Yes