Operations Manager

Company Description Mocemsa is a luxury perfume brand based in Delhi, India, specializing in high-quality fragrances. The brand prides on made in India by an Indian perfumer, with an emphasis on hand-crafted elements to provide a unique customer experience.
What you will own
Order-to-delivery across every channel: distributors, marketplaces, quick commerce and export orders
Production planning with bottle, packaging and filling vendors, including timelines, costs and quality checks
Inventory accuracy across our warehouse and channel partners, including sale-or-return stock, returns and batch tracking
Marketplace payout, invoice and returns reconciliation, working with accounts
Dispatch, freight and export documentation
Labelling and regulatory compliance for fragrance and cosmetics
SOPs and a weekly operations dashboard for the CEO
What we are looking for
4–7 years in operations or supply chain at an FMCG, beauty, personal care or D2C brand
Hands-on experience with marketplace and quick-commerce operations
Strong Excel or Google Sheets, and comfort with accounting software such as Busy or Tally
A record of managing vendors and holding them to deadlines
Someone who fixes the root cause instead of escalating the symptom
Why join
You report directly to the founder, own the function end to end, and build the operations backbone of a brand catering to international markets.

Work arrangement
No