Crew Manager

Company Description Marinova Ship Management is a marine services company focused on safe, efficient, and compliant vessel operations. The organization supports ship owners and operators by providing end-to-end management solutions, including crew management, technical oversight, and regulatory compliance. Marinova places strong emphasis on safety standards, reliable staffing, and well-maintained vessels to ensure smooth global operations. The company values professionalism, integrity, and long-term partnerships with clients and seafarers. Team members are encouraged to contribute to continuous improvement in processes and service quality.
Role Description The Crew Manager is a full-time, on-site position based in Mumbai, responsible for overseeing all aspects of crew planning, deployment, and welfare across assigned vessels. The role includes managing crew rotations, ensuring that vessels are adequately staffed with qualified personnel, and coordinating with recruitment partners and internal stakeholders. Day-to-day tasks involve maintaining up-to-date crew records, arranging travel and documentation, monitoring certification and training requirements, and ensuring compliance with maritime regulations and company policies. The Crew Manager will liaise with shipmasters and senior management on performance, discipline, and retention, and respond promptly to crew-related issues or emergent situations. The role also includes contributing to crew cost control, optimizing schedules, and supporting initiatives to improve crew engagement, safety culture, and operational reliability.
Qualifications
Proven experience in crew management, ship management, or marine HR operations, preferably within the shipping industry.
Strong understanding of maritime regulations, flag state requirements, STCW conventions, and industry compliance standards.
Solid organizational and coordination skills, with the ability to manage multiple vessels, schedules, and priorities under time constraints.
Effective communication and interpersonal skills for working with seafarers, shipmasters, agencies, and internal teams.
Proficiency in using crew management or HRIS systems, MS Office applications, and maintaining accurate digital records.
Demonstrated problem-solving abilities and sound judgment when handling crew performance, welfare, and disciplinary matters.
Attention to detail in verifying documents, certifications, contracts, and travel arrangements.
Bachelor’s degree in Maritime Studies, Marine Engineering, Business Administration, HR, or a related field; relevant maritime certifications are an advantage.
Prior experience working in or with Mumbai-based shipping companies or local maritime authorities is beneficial.
Ability to work on-site in Mumbai, maintain confidentiality, and uphold non-discriminatory, inclusive practices in all crew-related decisions.

Work arrangement
No