Collection Manager

Company Description Team Lease Services Limited is a leading staffing and workforce solutions provider, serving organizations across diverse industries in India. The company focuses on helping businesses manage their talent needs through recruitment, staffing, and human resource services. Team Lease emphasizes compliance, operational efficiency, and professional development for both clients and employees. The organization is known for its structured processes, performance-driven culture, and commitment to ethical business practices. Employees can expect a professional environment with opportunities to learn, grow, and contribute to the success of client operations.
Role Description The Collection Manager is a full-time, on-site role based in Patna, responsible for overseeing and optimizing the collections process. The role includes managing a team of collection executives, assigning and monitoring daily collection targets, and ensuring timely recovery of outstanding dues. The Collection Manager will regularly review collection reports, analyze trends, and implement strategies to reduce delinquencies and improve cash flow. The position involves coordinating with internal departments and clients, handling escalated cases, negotiating payment arrangements, and maintaining accurate documentation and records. The role also requires adherence to regulatory and company policies, conducting regular performance reviews, and providing guidance and training to team members.
Qualifications
Strong background in collections, credit control, or accounts receivable management, preferably in a financial services or related environment.
Proven experience in team leadership, performance monitoring, and target-driven operations.
Excellent communication, negotiation, and interpersonal skills for interacting with customers and internal stakeholders.
Solid analytical and problem-solving abilities, including comfort with data, reports, and basic Excel usage.
Knowledge of relevant regulations, company policies, and ethical practices related to collections and customer interactions.
Ability to work on-site in Patna, manage field and office-based activities, and maintain a high level of reliability and integrity.
Bachelor’s degree in Business, Finance, Commerce, or a related field; relevant certification in collections or credit management is an advantage.
Experience using collection or CRM systems and willingness to adapt to new tools and processes.

Work arrangement
No