Remote Property Manager

Please note: only candidates with property management experience will be considered. Do not apply if you don't meet this requirement.
We are currently looking for a property manager to provide support in the management and direction, to ensure the portfolio of properties is maintained and operated in accordance with the objectives of the Company. The portfolio manager will be responsible for ongoing communication with their assigned portfolio residents and owners to ensure their experience meets our Standards of Service and will play an active role in the entire resident life cycle.
Responsibilities:
Assist in the management of a portfolio of properties.
Assists in resolving inquiries, questions, and complaints from owners via phone and email
Use CRM to follow up on various requests
Manage all first-touch resident escalations, striving for one-touch resolution
Assist with Habitability/Legal claim process when needed
Support both applicant and Leasing Specialist in completing the application process
Confirm all lease documents, signatures, and deposit funds are completed/submitted in compliance with our policies and procedures
Send all necessary addendums and/or CC&Rs after lease execution
Follow up with Residents after move-in to confirm they are satisfied with their home and the process
Communicate effectively and collaborate with field agents/team to obtain feedback on all homes in marketing
Assist with Notice to Vacate and Move Out Process Completion
Prepare notices of non-compliance when needed
Among other tasks.
Requirements:
2+ years of experience as a Property Manager is required
Appfolio, Buildium, PropertyMeld or any other related tool experience is a MUST
Strong customer service skills and building/maintaining professional relationships with the community residents, board members, vendor
Excellent communication skills both written and verbal
Demonstrated attention to detail
Basic accounting and math skills
Proficient in Microsoft Office applications
Ability to multitask and be well organized
Be motivated and positive
What do we offer?
Full-time, Monday-Friday
Salary: Hourly rate based on experience.
Pay: From $12 - $14 per hour
BetterWho is proud to partner with PM University (PMU) to support ongoing learning in the Property Management industry. If you're interested in expanding your knowledge through certification, you can explore PMU's programs here: https://pmuniversity.com/course/the-skills-us-property-management-companies-actually-look-for-in-remote-team-members

Work arrangement
Yes