Telesales Executive

Company Description Cargofirst is a SaaS-based B2B platform serving leading organizations in commodity trading. The company helps clients track quality and shipment status in real time, providing greater transparency and control over logistics operations. Cargofirst also supports trade financing and insurance, enabling secure and efficient transaction management. By combining technology with deep domain expertise, the platform aims to simplify complex trade processes and improve decision-making for its customers.
Role Description The Telesales Executive role at Cargofirst is a full-time position based in Hyderabad, with a hybrid work model that allows some work-from-home flexibility. In this role, the Telesales Executive will make outbound calls to potential and existing business customers, present Cargofirst’s services, and identify opportunities to convert leads into sales. The role involves managing a call pipeline, following up on inquiries, maintaining accurate records in CRM systems, and supporting customer onboarding where needed. The Telesales Executive will collaborate with the sales and customer success teams to meet targets, handle basic customer support queries, and ensure a professional and solution-oriented experience for all clients.
Qualifications
Strong Communication skills, including clear spoken English and professional telephone etiquette.
Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and maintain client satisfaction.
Lead Generation and Sales skills to identify prospects, qualify leads, and close opportunities.
Ability to work with CRM tools, maintain accurate records, and follow structured sales processes.
Goal-oriented mindset with the ability to meet or exceed telesales targets in a B2B environment.
Prior experience in telesales, inside sales, or customer-facing roles, preferably in SaaS or logistics/commodity trade sectors.
Comfort working in a hybrid setup, with self-discipline to manage time and productivity.
Relevant diploma or bachelor’s degree in business, marketing, or a related field is an advantage.

Work arrangement
Hybrid