Sales Associate

Company Description Restorize is an Australian software development company focused on delivering world-class job management software for restoration professionals. Our platform is designed to streamline workflows, improve visibility across projects, and support better decision-making for teams in the restoration industry. We work closely with customers to understand their operational needs and provide solutions that enhance efficiency and service quality. Restorize offers demos and onboarding support to ensure customers gain maximum value from the software and can quickly adopt best practices. As we grow, we are building a team committed to customer success and innovation in a specialized market.
Role Description The Sales Associate role at Restorize is a part-time, remote position, with occasional travel interstate for events. In this role, the Sales Associate will engage prospective and existing customers, conduct product demonstrations, and explain how Restorize’s job management software can address their business needs. Daily responsibilities include handling inbound inquiries, generating leads, following up on opportunities, supporting social media content development and maintaining accurate records in the sales CRM. The Sales Associate will collaborate with the product and customer success teams to ensure a smooth onboarding process and a positive customer experience. This role also involves participating in local (VIC) and inter-state networking events, gathering market feedback, and contributing to sales strategies to support growth in the restoration sector.
Qualifications
Strong customer service, and relationship-building skills, with the ability to understand customer needs and present tailored solutions.
Experience in software or SaaS sales, including comfort with product demonstrations and explaining technical features in clear, accessible language is a plus.
Proficiency with basic computer applications and CRM systems, with strong attention to detail in managing leads, opportunities, and customer information.
Effective communication and presentation skills, including active listening, clear written communication, and professional in-person and phone interactions.
Prior experience in B2B sales or in the restoration, construction, or trades sector is an advantage but not required.
Motivated, goal-oriented mindset with a focus on ethical selling, customer satisfaction, and continuous learning.

Work arrangement
Yes