Academic Implementation Coordinator

Company Description Astragen India Pvt Ltd is a growing organization focused on delivering innovative solutions and services to the academic sector. The company collaborates closely with educational institutions to implement technology-enabled learning, streamline academic processes, and support institutional development. Astragen India Pvt Ltd values reliability, customer focus, and continuous improvement, creating an environment where team members can contribute to impactful educational outcomes. The organization encourages a collaborative culture that supports professional growth and the development of practical skills. Joining Astragen India Pvt Ltd offers the opportunity to work on meaningful projects that directly enhance academic experiences.
Role Description The Academic Implementation Coordinator is a full-time, on-site role based in Bhimavaram. This position is responsible for coordinating the implementation of academic solutions and services at partner institutions, ensuring that project plans, timelines, and deliverables are clearly defined and met. Day-to-day tasks include liaising with academic stakeholders, gathering and analyzing requirements, organizing training and onboarding sessions for faculty and staff, and tracking progress against implementation milestones. The role involves responding to user queries, supporting end users during and after deployment, and maintaining high levels of customer satisfaction through effective communication and issue resolution. The Academic Implementation Coordinator also prepares status reports, documents processes, and collaborates with internal teams to improve implementation frameworks and support materials.
Qualifications
Strong Analytical Skills to assess academic requirements, interpret data, and support decision-making.
Excellent Communication abilities, including clear verbal and written communication with institutional stakeholders.
Customer Service and Customer Satisfaction orientation, with a focus on responsive support and relationship management.
Project Management skills to plan, coordinate, and monitor implementation activities and timelines.
Bachelor’s degree in education, business, technology, or a related field; a master’s degree is an advantage.
Experience working with educational institutions or academic administration is preferred.
Ability to work on-site in Bhimavaram, manage multiple tasks, and collaborate with cross-functional teams.
Proficiency with productivity tools (e.g., MS Office, project tracking software) and basic documentation skills.

Work arrangement
No