work from home (Voice process)

Description
We are looking for dedicated individuals to join our work-from-home voice process team in India. This role involves handling customer interactions through voice calls, providing exceptional service, and resolving queries effectively.
Responsibilities
Handle inbound and outbound voice calls effectively and efficiently.
Provide exceptional customer service and support to clients.
Resolve customer inquiries and issues in a timely manner.
Document call details and customer interactions accurately in the system.
Collaborate with team members to enhance service delivery and customer satisfaction.
Skills And Qualifications
Excellent verbal communication skills in English and local languages.
Strong listening skills and the ability to empathize with customers.
Basic computer skills and proficiency in using call center software.
Ability to work independently and manage time effectively in a remote environment.
Problem-solving skills and the ability to think on your feet.
Qualification:12th and above
Experience:0-1 year experience in BPO
Shift: Male :24/7 Rotational shift
Female: 7am-9pm (Any 9hours),1 rotational off
Salary: 15k- 20k
Process: Customer support/Tele calling/semi voice
Languages: English and Hindi
Designation: Customer Support Executive
Location: HRBR Layout Bangalore
Age Cut Off: 36 Years
Cab: N/A
Excellent Communication Required
Immediate joiners required
Interested candidates send your updated resume to this what's app number: 8838559646
Email id: [HIDDEN TEXT]
Skills: Data Entry, Problem Solving, Time Management, Adaptability, Active Listening, crm software, Technical Support, Customer Service
Experience: 0.00-3.00 Years

Work arrangement
Yes