Business Development Executive - Tele Sales (Work from Home)ent Executive - Tele Sales

Summary: We are seeking a motivated Telecalling Executive to contact prospective mortgage customers by phone, qualify leads, explain available mortgage products, and schedule appointments or transfer qualified prospects to licensed Loan Officers. This is a remote role requiring strong communication skills, discipline, and the ability to meet daily calling and conversion targets. Typical responsibilities include outbound calling, lead qualification, CRM documentation, and follow-up.
Key Responsibilities
Make high-volume outbound calls to prospective homebuyers, homeowners, and refinance leads using company-provided lists.
Contact inbound leads promptly and professionally.
Introduce the company’s mortgage products, including purchase, refinance, cash-out, and home-equity options, where applicable.
Understand customer needs, financial goals, and property plans; gather basic pre-qualification information.
Identify interested and eligible prospects and transfer them to licensed Loan Officers or schedule follow-up appointments.
Follow approved call scripts while maintaining a natural, courteous, and compliant conversation.
Handle objections professionally and re-engage prospects through scheduled follow-up calls.
Accurately record call outcomes, customer details, notes, and next actions in the CRM.
Meet or exceed daily, weekly, and monthly targets for calls, connects, qualified leads, transfers, and appointments.
Collaborate with the sales, marketing, and operations teams to improve lead quality, scripts, and conversion performance.
Follow all company policies, data-privacy requirements, telemarketing regulations, and mortgage-industry compliance guidelines.
Required Qualifications
High school diploma or equivalent; bachelor’s degree is a plus.
1+ year of experience in telemarketing, tele calling, inside sales, customer service, or lead generation preferred.
Excellent spoken English; clear pronunciation, active listening, and professional phone etiquette.
Strong persuasive communication and objection-handling skills.
Comfortable making a high volume of calls throughout the shift.
Basic computer proficiency, including Microsoft Office and CRM software.
Ability to work independently in a remote environment while meeting productivity standards.
Reliable high-speed internet, a quiet workspace, and a headset/computer setup suitable for remote calling.
Compensation and Benefits
Competitive base salary plus performance incentives/bonuses
Work-from-home flexibility
Training and ongoing coaching
Career growth opportunities into Senior Telecaller, Team Lead, Inside Sales, or Loan Officer support roles

Work arrangement
No