Help Desk Technician

We are looking for IT Support / Help Desk / Computer Technician / Junior SysAdmin professional to join us at SHEKEL.
looking for someone who wants more than just their next IT support role, someone who wants to gain meaningful experience, grow professionally, and become part of a broad digital transformation journey within the organization.
SHEKEL is a nonprofit organization dedicated to the inclusion of people with disabilities in the community.
That means this role comes with something that is not always easy to find in IT: real social impact.
We are a financially stable organization currently experiencing significant growth, and our goal is to find someone who will join us for the long term and grow together with the organization.
What will the role include?
• Tier 1+ technical support in Windows and Microsoft environments
• Supporting workstations, hardware, peripherals, and end users, both remotely and on-site
• Working as part of a professional IT and support team serving locations across Israel
• Taking part in building, improving, and developing IT support and service processes
• Becoming involved in our broader digital transformation initiatives
Location & Hours
📍 Petah Tikva – Segula Industrial Area
🕗 Sunday–Thursday | 08:00–16:00
🚫 No Fridays

And most importantly — where can this role lead?
We are specifically looking for someone who doesn’t just want to “work Help Desk.”
We want someone who wants to learn, develop, take responsibility, and grow with us.
For the right person, there is a genuine opportunity over time to take on a significant role in leading our support team and helping shape our nationwide IT service operation.
You can learn more about SHEKEL here:
https://www.shekel.org.il/

Work arrangement
No