Admission Counsellor

We are seeking an experienced Admission Counsellor to join our team at a well-established CBSE affiliated school located in Greater Noida. The ideal candidate will play a crucial role in managing the admission process, engaging with prospective parents, and promoting the schools offerings. This position requires a proactive individual with strong communication and interpersonal skills, capable of handling inquiries with professionalism and empathy. Key Responsibilities: 1. Admission Process Management: Handle inquiries from prospective parents through cold calls and walk-ins, providing detailed information about the school's curriculum, facilities, and admission policies. Maintain and update the admission database, tracking inquiries, follow-ups, and conversions. Coordinate and schedule parent counselling sessions, school visits, and orientation programs. 2. Lead Generation & Follow-Ups: Organize events in societies, malls, etc., to generate leads for the school and daycare. Proactively reach out to leads generated from marketing campaigns, school events, and referrals. Maintain regular follow-ups with potential parents to address their concerns and encourage enrolment. Develop strategies to increase admission inquiries and conversions. 3. School Representation & Promotion: Represent the school at promotional events, exhibitions, and community outreach programs. Work closely to execute admission campaigns through social media, print, and outdoor promotions. 4. Parent Engagement & Relationship Management: Build strong relationships with parents to enhance trust and engagement with the school. Address queries, concerns, and grievances related to admissions in a professional manner. Assist in organizing open house events, orientations, and special programs to improve parent involvement. 5. Documentation & Compliance: Ensure all admission-related documentation is collected, verified, and processed efficiently. Assist in fee structure explanation and guide parents through the payment procedures. Required Qualifications & Skills: - Graduation/Bachelor's degree in Marketing, Education, Business Administration, or a related field. - Prior experience in admissions, counselling, or customer service is preferred. - Strong communication and interpersonal skills. - Ability to handle inquiries professionally and with empathy. - Proficiency in MS Office and CRM/ERP software is preferred. - Goal-oriented, proactive, and able to work independently. This is an excellent opportunity for individuals looking to make a significant impact in the education sector while working in a supportive and dynamic environment.
This job is provided by Shine.com

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