Technical Sales Engineer – UPS & Secure Power

Job Title: Technical Sales Engineer – UPS & Secure Power
Location: Dubai, United Arab Emirates
Function: Sales | Reports to: Sales Manager
Experience: 2–6 years
About the Role
Our client, a leading player in the critical power and secure power industry, is hiring a Technical Sales Engineer to grow UPS and backup power sales across existing sites in the UAE. You will focus on the brownfield market: UPS replacements, retrofits and modernisation, battery replacements, capacity upgrades, AMCs and service contracts. You will consolidate the existing customer base and develop new end-user customers.
Key Responsibilities
• Identify ageing or end-of-life UPS systems and batteries and convert them into replacement, retrofit and upgrade projects
• Sell battery replacements (VRLA / Lithium-ion), capacity expansions, modular UPS upgrades, PDUs, STS and related secure power solutions
• Sell and renew AMCs, preventive maintenance contracts, extended warranties, spares and emergency call-out services
• Work directly with end users: facility managers, FM companies, IT / data centre managers, maintenance and procurement teams across healthcare, banking, telecom, hospitality, commercial and industrial sites
• Conduct site surveys, health checks and power audits, assessing load, battery condition, autonomy, redundancy (N+1, 2N) and site constraints such as space, access, cabling and shutdown windows
• Use service reports, maintenance history and failure data to generate leads and build the business case for upgrades
• Negotiate pricing and commercial terms, and close orders in line with targets and margin guidelines
• Maintain an accurate pipeline and forecast in the CRM; coordinate with project and service teams for smooth handover and execution, including shutdown planning
Qualifications & Requirements
• Bachelor's degree in Electrical / Electronics / Instrumentation / Mechatronics Engineering (preferably Electrical / Electronics) or a related field
• 2–6 years of experience in UPS / secure power sales or UPS service sales
• Proven track record in brownfield / installed-base sales in the UAE (UPS replacements, retrofits, battery replacements, AMCs, service contracts)
• Strong technical knowledge of UPS topologies (online double conversion, modular, line-interactive), VRLA and Lithium-ion batteries, battery health testing, PDUs, STS, generator / ATS interface and redundancy concepts
• Familiarity with IEC 62040, IEC 60364, DEWA / ADDC / SEWA regulations, and battery safety and disposal requirements
• Ability to assess existing UPS installations, size replacements, and read single-line diagrams and service reports
• Established network with facility managers, FM companies and end users in the UAE
• Multi-brand UPS knowledge; a UPS service or field engineering background moving into sales is an advantage
• Excellent communication, presentation and negotiation skills; fluent English
• Results-driven with a strong sales drive and a team-player attitude
• Valid UAE driving license is mandatory
Key Competencies
Relationship building, market understanding (UAE installed base and service market), pipeline management, adaptability, problem-solving mindset, collaboration

Work arrangement
Yes