Gym Receptionist

About The Role
DSignite Fitness is hiring a full-time, on-site Gym Receptionist & Membership Sales Executive at our gym on the 3rd Floor, D Mart, Vanasthalipuram Road, Hyderabad. You will be the first person members and visitors meet. You will also help grow our membership by following up with leads, explaining our programs and plans, and turning enquiries into members. We especially encourage women candidates to apply.
What you'll do
Greet members and visitors warmly and manage check-ins at the front desk
Answer phone calls, WhatsApp messages, Instagram DMs and walk-in enquiries about memberships, personal training, programs and timings
Call and follow up with leads from our website, Instagram, walk-ins and referrals
Convert enquiries into memberships: understand each person's goals and suggest the right plan or program
Book free trial sessions and give prospective members a tour of the gym floor
Keep a record of leads, follow-ups and conversions in our system
Handle new registrations, renewals and payments (cash, card, UPI) accurately
Remind members before their plans expire and encourage renewals
Handle member feedback and complaints politely and resolve them quickly
Work with our trainers to schedule personal training sessions and fitness assessments
Keep the reception area clean, organized and welcoming
What we're looking for
Must be fluent in Telugu, Hindi and English.
Strong customer handling skills with a friendly, patient and professional attitude
Able to call leads, follow up regularly and convert them into paying customers
Confident, persuasive communicator who is comfortable with sales targets
Good phone etiquette and quick replies on calls and WhatsApp
Basic computer skills (Google Sheets/Excel, WhatsApp Business, membership software)
Well organized and pays attention to detail
Lives in or near Vanasthalipuram, LB Nagar, Hayathnagar, Nagole or Dilsukhnagar.

Work arrangement
No