Sales office credit card

Company Description HDFC Bank is India’s largest private sector bank, serving over 92 million customers with a wide range of financial products and services. With thousands of branches and ATMs across cities and towns, the Bank offers convenient access and strong local presence nationwide. Originating in 1995 with a mission to be a “World-class Indian Bank,” HDFC Bank now provides comprehensive solutions for individuals and businesses, including loans, payments, and wealth management. Following its merger with HDFC Ltd, the Bank combines strong banking capabilities with leading housing finance expertise to deliver integrated financial solutions. Through its CSR initiative, Parivartan, HDFC Bank focuses on inclusive growth and community development while continuously innovating in secure, digital banking experiences.
Role Description This is a full-time, on-site role based in New Delhi for a Sales Office Credit Card position at HDFC Bank. The role involves driving credit card sales by engaging with walk-in and referred customers, explaining product features, and recommending suitable card options. Responsibilities include processing applications, coordinating with back-office teams for documentation and verification, and ensuring timely activation of cards. The role also requires maintaining accurate records, following compliance and KYC guidelines, and meeting assigned sales and quality targets. Team members are expected to provide responsive customer service, resolve queries related to credit cards, and actively participate in branch-level marketing and promotional activities.
Qualifications
Strong Communication and interpersonal skills to interact effectively with customers and internal teams.
Experience in Sales and Sales Management to achieve targets and manage credit card portfolios.
Customer Service skills to handle inquiries, resolve issues, and ensure a positive customer experience.
Back Office Operations skills for accurate documentation, data entry, and coordination with support functions.
Minimum educational qualification: Bachelor’s degree in any discipline or equivalent; prior banking or financial services experience preferred.
Knowledge of retail banking products, especially credit cards, and familiarity with KYC and regulatory requirements.
Ability to work in a fast-paced branch environment, with strong attention to detail and basic computer proficiency.
Goal-oriented mindset with willingness to learn, adapt to processes, and collaborate within a diverse team.

Work arrangement
No