Datacenter Administrator

Hiring Requirement Form
1. Basic Position Details
Position Title: Data Center Administrator
Department/Vertical: IT
Location: Mumbai
Reporting To (Designation): ACM
2. Candidate Profile Requirements
A. Mandatory Criteria
Education Qualification: Full-Time MCA, B.E. / B.Tech / B.Sc. in Computer Science / Information Technology / Electronics or equivalent qualification with minimum 60% aggregate from a recognized university. Distance Learning and Correspondence degrees will not be considered.
Minimum % Required: 60%
Minimum Experience Required: 4+ years
Relevant Industry/Domain Experience: BFSI (preferred)
Data Center Experience: Hands-on experience in enterprise Data Center operations and administration.
Production Support Experience: Experience supporting production infrastructure and business-critical applications.
DR Experience: Experience supporting Disaster Recovery infrastructure, DR drills and failover/recovery activities.
B. Preferred Criteria
Preferred Skills:
Hands-on experience in enterprise Data Center infrastructure administration.
Experience with VMware vSphere/ESXi and/or Nutanix AHV.
Strong knowledge of Windows Server and Linux/RHEL environments.
Experience with enterprise backup and restoration solutions.
Knowledge of SAN/NAS and enterprise storage environments.
Experience with Disaster Recovery, backup replication, failover and restoration procedures.
Understanding of RPO/RTO and Business Continuity requirements.
Experience with infrastructure monitoring and centralized logging platforms.
Knowledge of infrastructure security, server hardening, vulnerability remediation and patch management.
Experience with PowerShell and/or Bash scripting.
Exposure to Terraform and/or Ansible will be an advantage.
Knowledge of capacity planning, infrastructure lifecycle management and resource optimization.
Experience coordinating with OEMs, Cloud Service Providers, Data Center/Colocation providers and Managed Service Providers.
Experience working under Incident, Problem and Change Management processes.\
Certifications (if any): Any of the below
Microsoft Certified: Azure Administrator (AZ-104)
VMware VCP-DCV
Nutanix NCA / NCP
RHCSA or relevant Linux certification
ITIL v4 Foundation
Terraform Associate
Languages Required: English; Hindi
3. Interview & Selection Process
Any Skill Test / Assessments Needed: Yes
Interview (Online / In-person): In Person
Any Other Important Instructions
Candidate should have hands-on enterprise Data Center administration experience and should not be limited to monitoring or coordination activities.
Candidate should have practical experience managing physical/virtual server infrastructure and virtualization platforms.
Candidate should understand the relationship between Data Center, Virtualization, Storage, Network, Security, Backup, DR and Application infrastructure.
Candidate should have practical experience in production infrastructure support and handling critical incidents.
Candidate should have experience participating in Disaster Recovery drills, failover activities and recovery validation.
Candidate should be familiar with RPO/RTO, Business Continuity and high-availability concepts.
Candidate should be comfortable working with Infrastructure, Network, Security, Database, Application and Vendor teams.
Candidate should be willing to participate in 24×7 production support, rotational shifts and on-call support, as required.
Candidate should have good analytical, troubleshooting, communication and documentation skills.
Experience in a BFSI/regulated environment with exposure to IT/security audits will be preferred.
4. Roles & Responsibilities
Data Center & Infrastructure Administration: Administer and support enterprise physical and virtual server infrastructure across Primary Data Center, Disaster Recovery Data Center and other IT environments, ensuring availability, performance and operational reliability.
Virtualization & Hypervisor Management: Provision, configure, monitor and maintain virtual machines, clusters, resource allocation and virtualization infrastructure using VMware vSphere/ESXi, Nutanix AHV or equivalent platforms.
Hybrid Infrastructure Management: Support integration and operational management of on-premises Data Center and Cloud infrastructure, including secure connectivity, resource management and workload movement where applicable.
Backup & Storage Administration: Monitor and support enterprise backup, storage, replication and restoration activities. Ensure backup operations are completed as per defined policies and support periodic restoration testing.
Disaster Recovery & Business Continuity: Support DR infrastructure and participate in scheduled Disaster Recovery drills, failover/fallback activities and recovery validation. Provide infrastructure support to achieve defined RPO/RTO requirements.
Infrastructure Monitoring & Capacity Management: Monitor infrastructure availability, performance, resource utilization and capacity across Data Center and Cloud environments. Identify capacity constraints and provide inputs for infrastructure planning and optimization.
Security, Patching & Hardening: Implement and maintain server and infrastructure security controls including OS/hypervisor hardening, security baselines, patch management, vulnerability remediation, access controls and secure configuration.
Incident & Problem Management: Troubleshoot infrastructure incidents relating to servers, virtualization, cloud resources, storage, backup, operating systems and related infrastructure components. Perform root-cause analysis and support corrective and preventive actions.
Change & Release Management: Plan and implement infrastructure changes through established Change Management and CAB processes, including impact assessment, implementation, validation and rollback planning.
Infrastructure Automation: Develop and maintain automation scripts and infrastructure configuration using PowerShell, Bash, Terraform, Ansible or equivalent technologies to improve operational efficiency.
Network & Security Coordination: Coordinate with Network and Security teams for firewall, routing, DNS, load balancing, VPN, cloud connectivity and other infrastructure dependencies.
Vendor & Service Provider Management: Coordinate with OEMs, cloud service providers, Data Center/Colocation providers and managed service providers for infrastructure incidents, support escalations, hardware replacement, upgrades and service delivery.
Audit & Compliance Support: Maintain infrastructure inventories, configuration records, access records, change records, backup reports, DR evidence and other required documentation for internal, external, information-security and regulatory audits.
Documentation & Operational Readiness: Maintain infrastructure architecture documents, SOPs, operational runbooks, DR procedures, configuration documents, asset inventories and knowledge base documentation.
Infrastructure Lifecycle Management: Support infrastructure upgrades, technology refresh, capacity expansion, hardware/software lifecycle management and decommissioning activities in accordance with approved plans.
Production & DR Support: Participate in critical production incidents, scheduled maintenance activities, DR exercises and rotational/on-call support to maintain continuity of critical IT services.

Work arrangement
No