Service Engineer

Company Description Labtronik is a technology-focused organization committed to delivering reliable laboratory and industrial solutions to clients across diverse sectors. The company emphasizes high-quality products, responsive technical support, and dependable after-sales service. Labtronik fosters a collaborative work environment where service engineers play a key role in maintaining customer satisfaction and equipment performance. Team members are encouraged to develop their technical expertise and grow within the organization. The company values professionalism, safety, and continuous improvement in all aspects of its operations.
Role Description This is a full-time, on-site Service Engineer role based in Ahmedabad. The Service Engineer will install, commission, and configure laboratory and industrial equipment at customer locations, ensuring proper operation and adherence to technical standards. Daily responsibilities include diagnosing and troubleshooting equipment issues, performing routine maintenance, and carrying out repairs to minimize downtime. The role involves providing technical support, documenting service activities, preparing reports, and communicating clearly with clients about findings, solutions, and preventive measures. The Service Engineer will collaborate with internal teams to escalate complex issues, ensure timely spare parts management, and support training or demonstrations when required.
Qualifications
Strong troubleshooting and diagnostic skills for resolving equipment and system issues efficiently.
Experience in field service activities, including on-site visits, installation, and commissioning of equipment.
Effective communication skills to interact with clients and internal teams, explain technical information clearly, and maintain professional relationships.
Proficiency in technical support, including remote and on-site assistance, and the ability to handle service requests systematically.
Hands-on experience with maintenance & repair of laboratory, industrial, or related technical equipment.
Diploma or degree in engineering (electronics, instrumentation, mechanical, or related discipline) or equivalent technical qualification.
Ability to read and interpret technical manuals, schematics, and service documentation.
Attention to safety standards, quality assurance practices, and proper use of tools and test instruments.
Strong organizational and time-management skills to prioritize multiple service assignments.
Willingness to travel within the region as required and work on-site at customer facilities.

Work arrangement
No