Telesales Executive

Company Description E Writing Champs is a content partner for businesses, professionals, and students seeking high-quality written material. The company offers a wide range of writing services, including resumes, website content, content marketing, and general content writing support. Its team of skilled writers focuses on helping clients grow by delivering tailored, results-oriented content. E Writing Champs is known for affordable, budget-friendly services and round-the-clock availability to meet diverse client needs.
Role Description The Telesales Executive role at E Writing Champs is a full-time, on-site position based in Agra. The person in this role will make outbound calls, respond to inbound inquiries, explain the company’s writing and content services, and convert leads into paying customers. Daily responsibilities include identifying prospective clients, qualifying leads, presenting service offerings, addressing questions or concerns, and following up to close sales. The Telesales Executive will maintain accurate records of calls and interactions in the CRM, collaborate with the sales and operations teams, and meet or exceed set targets and performance metrics. The role also involves providing courteous customer support, gathering feedback, and contributing suggestions to improve sales scripts and processes.
Qualifications
Strong Communication skills, including clear spoken English/Hindi, active listening, and the ability to explain services effectively.
Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain positive client relationships.
Lead Generation and Sales skills to identify prospects, qualify leads, and convert opportunities into successful deals.
Ability to work in a target-driven telesales environment, with good time management and follow-up discipline.
Prior experience in telesales, inside sales, or call center roles is preferred; familiarity with CRM tools is an advantage.
Minimum educational qualification: high school diploma; a degree in business, marketing, or a related field is a plus.
Comfort working on-site in Agra with a consistent full-time schedule and collaborating effectively within a team.

Work arrangement
No