Telecaller Sales Executive

We are looking for a proactive, confident, and customer-focused Telecaller – Sales Executive to connect with verified leads, understand their business requirements, explain our services, and build lasting client relationships.
Key Responsibilities
1. B2B Sales & Lead Conversion
Call verified leads who are interested in launching or growing their skincare brands.
Understand the prospect’s business stage, objectives, challenges, budget, and requirements.
Explain Skinovation Sciences’ services and recommend relevant solutions.
Follow up with prospects, nurture leads, and convert opportunities into business.
Maintain a structured pipeline of prospects and track sales progress.
2. Client Relationship Management
Build and maintain strong relationships with prospective and existing clients.
Act as the single point of contact (SPOC) for assigned clients throughout their engagement.
Ensure timely communication, follow-ups, and resolution of client queries.
Build trust and deliver a professional, positive client experience.
3. Client Coordination & Delivery Management
Coordinate with internal teams to ensure client requirements and deliverables are communicated clearly.
Track project progress, timelines, and pending actions.
Follow up with relevant teams to ensure timely delivery and keep clients informed.
Proactively identify and escalate concerns that may affect client satisfaction.
4. Reporting & Process Management
Maintain accurate records of calls, lead status, follow-ups, and client interactions.
Update the CRM or lead-tracking system regularly.
Share sales updates, feedback, and market insights with the team.
Work towards agreed sales targets and client satisfaction goals.
Who Are We Looking For?
Excellent verbal communication and interpersonal skills.
A confident, persuasive, and customer-oriented approach.
Interest in B2B sales, business development, and client servicing.
Ability to understand business requirements and explain services clearly.
Strong follow-up, coordination, and relationship management skills.
Organised, proactive, and comfortable working with sales targets.
Basic computer skills and familiarity with spreadsheets or CRM tools.
Experience: 1–3 years in telecalling, inside sales, B2B sales, or client servicing preferred. Candidates with strong communication skills and a willingness to learn are also welcome.
Experience in skincare, cosmetics, FMCG, or business services will be an advantage.
What We Offer
Competitive Compensation: A rewarding package based on skills and experience.
Sales Incentives: Performance-linked commissions for successful conversions.
Fast Career Growth: Opportunities to grow with an expanding business.
Positive Work Environment: A collaborative, supportive, and growth-oriented team.
Learning & Development: Exposure to B2B sales, skincare brand development, and end-to-end client management.
Ownership & Impact: The opportunity to build client relationships and contribute directly to business growth.
Work Schedule
6 working days per week.
5 days working from the office.
1 day working from home.
Interested in Joining Us? Email your cv to team@skinovationsciences.com

Work arrangement
Yes