Business Development Representative

About Santera
Santera is a Dubai Municipality licensed pest control company serving homes and commercial clients across the UAE. We were built from day one as an AI-native business, so our sales, operations and reporting run on connected systems. We are hiring a BDR to own our full sales pipeline, inbound and outbound, from first contact to signed deal.
What you will do
Inbound
Respond to and qualify inbound leads from the website, WhatsApp, calls, ads and referrals quickly.
Run discovery calls, understand the client’s needs, and move qualified leads to quotes or proposals.
Follow up consistently until every lead is won, lost or nurtured.
Outbound
Build target account lists for UAE commercial sectors such as F&B, hospitality, facilities management, healthcare and education.
Find decision-makers and enrich contact data using Apollo, Sales Navigator, Clay or similar.
Build and run multi-channel sequences across email, LinkedIn, WhatsApp and calls.
Set up and maintain outbound automation, including sequences, triggers and lead routing.
Full cycle
Own deals end to end: prospecting, qualifying, proposals, negotiation and closing.
Keep HubSpot accurate. Every contact, deal, stage and activity logged.
Report weekly on response times, meetings booked, pipeline value and conversion by stage.
Test messaging and channels, and improve what is working.
Hand over won accounts smoothly to the operations team.
What you need
3+ years in a BDR, SDR or similar role handling both inbound and outbound.
A proven record of booking meetings and closing deals, with numbers to show it.
Hands-on HubSpot CRM experience (deals, pipelines, sequences, workflows).
Strong working knowledge of outbound tools such as Apollo, Lemlist, Instantly, Smartlead, Sales Navigator or Clay.
Experience building automation yourself. Make or Zapier is a plus.
Clear, confident written and spoken English.
Self-driven and organised, able to manage your own pipeline.
Nice to have
Experience selling to the UAE or GCC market.
Background in facility services, pest control, cleaning, hospitality or FM sales.
Experience using AI tools for research, personalisation or copywriting.

Work arrangement
Yes