Product Manager

PRODUCT MANAGER
thelightbulb.ai | Remote | Reports to: Chief Product Officer
ABOUT THELIGHTBULB.AI
thelightbulb.ai develops Emotion AI, Visual AI and Generative AI products that help enterprises understand consumer behaviour and engagement. Our flagship SaaS platform, Insights Pro, enables qualitative and quantitative market research through facial coding, eye-tracking, speech analytics and AI-assisted workflows.
THE OPPORTUNITY
We are seeking a hands-on Product Manager to own features and modules across Insights Pro Qual and Quant, from customer discovery and product definition through launch and optimisation. You will translate sophisticated AI capabilities (Facial coding, Eye tracking, Generative AI) and enterprise research workflows into intuitive, reliable and commercially valuable products, working closely with engineering, AI/ML, design, consumer insights and sales.
KEY RESPONSIBILITIES
· Product ownership: Own feature lifecycles, maintain prioritised roadmaps and balance customer value, strategic fit, feasibility and delivery effort.
· Discovery and UX: Use customer / stakeholder feedback, map research workflows, identify friction points and create wireframes, user journeys and interactive prototypes in Figma or equivalent.
· Requirements: Write clear PRDs, functional specifications, user stories, acceptance criteria and edge-case scenarios; maintain an engineering-ready backlog.
· Agile delivery: Partner with engineering, QA and data science on sprint planning, dependencies, testing, release readiness and timely delivery; resolve ambiguity proactively.
· AI productisation: Define usable experiences for facial emotion analysis, eye-tracking, transcription and Generative AI; articulate model inputs, outputs, quality expectations and limitations.
· Customer engagement: Lead product demos, gather structured feedback, support enterprise pilots and proof-of-concept discussions, and translate learnings into product improvements.
· Measurement: Track adoption, study completion, time-to-insight, usability and feature performance; use evidence to drive iteration and support customer retention.
· Responsible AI: Incorporate privacy, consent, reliability, transparency and appropriate human review into product requirements.
REQUIRED EXPERIENCE AND SKILLS
· 4-6 years of relevant experience, including at least 3 years in product management, ideally in B2B SaaS, enterprise analytics or AI-powered products.
· Proven ownership of product features from discovery and specifications to release, measurement and continuous improvement.
· Strong hands-on skills in wireframing/prototyping, PRD writing, backlog management and Agile execution.
· Working knowledge of software architecture, APIs, databases, cloud applications and AI/ML concepts; confidence collaborating with technical teams.
· Analytical thinking, sound prioritisation, clear communication and the ability to conduct compelling customer-facing demonstrations.
· Bachelor’s degree in Engineering, Computer Science, IT, Design or a related discipline.
PREFERRED BACKGROUND
Experience with market research, qualitative/quantitative studies, analytics dashboards, computer vision, speech/NLP, LLM integrations, prompt engineering, AI agents or enterprise APIs. Startup experience and an MBA are advantageous.
TOOLS
Jira / Confluence / Notion; Figma / Balsamiq / Miro; Mixpanel / Amplitude / GA4; familiarity with Postman, REST APIs or basic SQL is useful. Equivalent tools are acceptable.
WHY JOIN US
Build differentiated AI products with real enterprise applications, collaborate directly with multidisciplinary teams and customers, and influence product direction in a fast-moving deep-tech environment.

Work arrangement
Hybrid