National Account Manager

Company Description FireOwls Advisory is a specialized consulting firm known for its All-CCIE team and deep expertise in multi-cloud redundancy across OnPrem, AWS, Azure, and GCP environments. The organization focuses on designing and optimizing resilient network and cloud architectures to support mission-critical workloads for clients of all sizes. Team members collaborate closely with customers to improve reliability, scalability, and performance of complex infrastructure. FireOwls Advisory values technical excellence, practical problem-solving, and clear communication, providing an environment where professionals can work with leading-edge cloud and networking technologies.
Role Description The National Account Manager is a full-time remote role responsible for developing and growing strategic relationships with key accounts across the country. This role involves identifying new business opportunities, managing the sales cycle, and positioning FireOwls Advisory’s multi-cloud redundancy and network solutions to meet client needs. Day-to-day tasks include conducting discovery meetings, preparing proposals, leading solution presentations in partnership with technical teams, and maintaining accurate pipeline and account records. The National Account Manager will collaborate with delivery and engineering teams to ensure client satisfaction, oversee contract renewals and expansions, and provide regular account performance reporting. This role also includes monitoring market trends, competitor activity, and customer feedback to inform account strategies and support continuous service improvement.
Qualifications
Demonstrated experience in national or strategic account management, with responsibility for complex B2B technology or consulting services.
Proficiency in solution selling and consultative sales approaches, including discovery, proposal development, and contract negotiation.
Understanding of cloud and networking concepts (e.g., multi-cloud environments, redundancy, OnPrem integrations with AWS, Azure, GCP) or strong willingness to learn.
Strong communication, presentation, and relationship-building skills, with the ability to engage executive and technical stakeholders.
Ability to work independently in a remote setting, manage multiple accounts and priorities, and maintain organized, accurate CRM records.
Experience collaborating with technical advisory or engineering teams to shape client solutions and address customer requirements.
Track record of meeting or exceeding revenue, retention, or growth targets in a sales or account management role.
Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
Prior experience in IT consulting, networking, cloud services, or related industries is highly beneficial.

Work arrangement
Yes