Back Office

Company Description Pune University is a leading higher education institution in the Pune District, recognized for its academic excellence and diverse range of programs. The university supports students, faculty, and staff through strong administrative and back office functions that ensure smooth operations. It fosters a collaborative environment focused on learning, research, and community engagement. Back office team members play a key role in maintaining accurate records, supporting departmental activities, and facilitating efficient services for the university community.
Role Description The Back Office role at Pune University is a full-time, on-site position located in the Pune District. The role involves managing administrative tasks such as maintaining records, processing documentation, and updating databases for various departments. Responsibilities include coordinating with internal teams, handling basic finance-related entries, supporting customer service inquiries from students and staff, and providing clerical support to academic and administrative units. The role also includes preparing reports, assisting with admissions or examination processes when required, and ensuring compliance with university procedures and timelines. The individual will be expected to follow established workflows, maintain confidentiality of information, and contribute to an organized, efficient office environment.
Qualifications
Candidates should possess strong Back Office Operations skills, including data entry, record management, and documentation handling.
Candidates should possess effective Communication skills for interacting with students, faculty, and colleagues in a clear and professional manner.
Candidates should possess Customer Service skills to respond to queries, provide information, and support administrative service requests.
Candidates should possess basic Finance skills such as handling fee-related data, simple reconciliations, or financial record updates.
Candidates should possess Sales support skills where needed, including assisting with outreach activities or program promotions within the university.
Additional beneficial qualifications include proficiency in office software (e.g., MS Office, spreadsheets), strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines.
A relevant diploma or bachelor’s degree in administration, commerce, or a related field, along with prior experience in an educational or administrative setting, is preferred.

Work arrangement
No