Product Researcher

This is a Fully Remote Job
About Our Client:
This organization operates in the workforce development and education technology sector, focusing on improving career outcomes for frontline employees and their managers. It addresses the challenge of unlocking unrealized economic and professional potential within frontline workforces by partnering with enterprises to transform these teams from transactional roles to strategic contributors. The company aims to impact business performance through enhanced productivity, retention, and customer experience, while supporting employee growth and career success.
About the Opportunity:
The PRODUCT RESEARCHER role is pivotal in driving informed product and curriculum development by generating user and market insights. This position collaborates across departments to ensure that product features and educational content are aligned with real user needs and behaviors. The role contributes to the organization by building a robust research pipeline, conducting studies to validate product decisions, and supporting go-to-market strategies through actionable intelligence.
Responsibilities:
Plan, conduct, and synthesize diverse research studies, including usability tests and market explorations
Support early-stage product and industry research to identify user pain points and opportunities
Collect expert input to tailor curriculum and enhance effectiveness
Monitor and analyze product and curriculum performance post-release using qualitative and quantitative data
Develop and optimize research processes and operations for efficiency
Build and maintain a network of subject matter expert advisors
Organize research findings and manage logistics such as scheduling and compensation
Collaborate with stakeholders to address insights and assist in prototype development
Act as the voice of the customer across teams to inform user experience design
Requirements:
Minimum 3 years in research, data analysis, or insights roles with experience in qualitative and quantitative methods
Experience working in startups or small teams with ownership over loosely defined projects
Proven ability to translate research into actionable insights for decision-makers
Knowledge of research operations, including managing repositories and tools for surveys and user recruitment
Bonus: Familiarity with financial services or frontline worker sectors
Bonus: Experience with AI tools relevant to product research and design
Pay Range and Compensation Package:
Tier 1 (NYC metro, San Francisco): $150,000 to $170,000
Tier 2: $130,000 to $155,000
Tier 3: $115,000 to $140,000
Benefits & Perks:
100% employer-paid medical, dental, and vision insurance for employees; 50% coverage for partners/spouses and dependents
Optional supplemental life insurance
Flexible health spending account
Employee Assistance Program covering mental, financial, and legal support
Free access to wellbeing applications such as Ginger and Headspace
Flexible paid time off and 13 paid holidays
Generous paid parental leave
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes