SR IT Business Analyst

This is a Fully Remote Job
About Our Client:
This organization operates within the public sector, specifically supporting early care and learning programs. It addresses the challenge of managing and improving child care services by maintaining and enhancing specialized software systems for the Georgia Department of Early Care and Learning. The organization works closely with various internal units and external vendors to ensure effective implementation and support of these systems.
About the Opportunity:
The SR IT BUSINESS ANALYST role is responsible for analyzing business needs and guiding the planning, design, and implementation of new or enhanced systems supporting child care services. Serving as the primary subject matter expert for the KOALA application, this position plays a critical role in ensuring system functionality aligns with program requirements and industry standards. The analyst contributes to maintenance, enhancement projects, testing, and training efforts, thereby supporting the organization's operational effectiveness.
Responsibilities:
Define and implement KOALA application functionality and requirements
Serve as primary subject matter expert for KOALA program operations
Coordinate maintenance and support activities representing agency interests
Develop detailed business requirements and system documentation
Assist in creating user training materials with screenshots and guidance
Develop and execute test plans; support user acceptance testing and data preparation
Participate in enhancement projects across the full project lifecycle
Build partnerships with internal teams and external vendors to ensure timely deliverables
Fulfill data requests as needed
Requirements:
Experience managing IT projects and writing business requirements
Strong ability to work independently
Excellent written and verbal communication skills
Ability to effectively communicate with child care services and legal staff
Strong command of English grammar, punctuation, and writing conventions
Ability to understand and translate stakeholder needs quickly
Openness to direction, feedback, and editing
Logical, analytical, and detail-oriented mindset
Proficiency with Microsoft Office, Balsamiq, Azure DevOps, and SQL scripting
Ability to receive and understand oral communication
Clear verbal communication skills
Hearing sufficient to understand normal conversation
Close visual acuity for detailed data analysis and computer work
Ability to prioritize and analyze data with discretion and judgment
Ability to apply evaluative reasoning in subjective analysis situations
Bachelor's degree in a related field with 10 or more years of relevant experience preferred
Pay Range and Compensation Package:
The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.
Benefits & Perks:
Flexible work from home options available
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes