Retail Business Head

Location - Yehalaka
Work from Office - 5 days a week
Why Ample:
We value our team members, and you can look forward to
Humane work environment with strong focus on people well - being
Work Culture that is growth oriented and fun
Continuous learning - on the job as well as through programs, and mentoring
Compensation in line with the best in the industry
Ample is a 30 years old organisation. What does it mean for you?
We are a stable organisation with over 29 years of experience in SI / IT - in an environment where companies rarely cross 10
We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.
We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant.
The foundation for future growth is on the following foundations
Globally revered brands in partnerships with Ample - in the enterprise and retail industry
You would be representing a brand that the market has revered and valued over two decades
We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion. This will need leaders who can take the mantle of responsibility towards this opportunity.
Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine
We live our vision and values
Our customers and team members experience this every day, making it a place to be for anyone engaging with us
We have an open culture where people are expected to focus on what-is-right instead of who-is-right. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation.
Role & Responsibility:
Strategic Direction
• Create and drive the Annual Operating plan that aligns with the organisation strategy.
Develop and manage budgets to ensure financial goals and targets are met.
• Monitor and analyse financial reports to make data driven decisions for the business.
• Review key performance indicators and financial metrics to ensure business targets
are met. Provide insights to leadership on achievements, challenges, and areas for
improvement.
• Contribute actively in the strategic projects that support business growth and
transformation
Business Expansion
• Use insights and present market opportunities, trends, and potential areas for growth.
• Plan and drive market expansion through new store openings and e-commerce
business.
• Oversee negotiations and management of credit terms with suppliers to optimise
working capital and ensure favourable financial arrangements. Develop and maintain
strong relationships with vendors, balancing competitive pricing with advantageous
credit terms to support the overall financial health of the organisation.
People Leadership
• Build and lead a high performing team.
• Foster a collaborative work environment that encourages team growth and
development.
• Role model learning mindset by investing in personal growth and development
Operational Excellence
• Define and ensure implementation of SOPs at all stores.
• Undertake regular store visits to review store ambience, service and adherence to
retail standards.
Strategic Inventory management (Sales Business)
• Lead the development and execution of a comprehensive strategic inventory
management plan, ensuring optimal levels of stock to meet customer demand.
• Develop strategies to reduce ageing stock and enhance overall inventory agility.
• Drive initiatives to minimise holding costs while maximising inventory turns, taking a
proactive approach to adapt strategies based on market trends.
• Lead initiatives to improve fill rates, ensuring timely and complete order fulfilment.
Customer Experience
• Champion a customer centric approach to store operations and service centres,
ensuring that all activities align with enhancing the overall customer experience.
• Establish operational standards that prioritise customer satisfaction and convenience.
• Foster a culture of excellence in customer service, ensuring that each interaction
reflects the brand's commitment to satisfaction.
Only for Sales Business
• Develop strategies to personalise customer interactions leveraging data driven
insights to tailor services, promotions and recommendations based on individual
preferences and purchasing history
• Oversee the implementation of strategic design and layout of stores, optimising visual
merchandising to create and inviting shopping experiences
Key Stakeholder Management
• Establish and nurture winning relationships with key principals, distributors, vendors
and strategic partners
• Collaborate with cross-functional teams to define and ensure implementation of goals
that support business growth
Knowledge, Skills, Experience and Behavioural competencies
• In-depth knowledge of the retail industry, market trends, and consumer behaviour
• Strong business acumen with a track record of successful strategic planning and
execution
• Demonstrated ability to manage scale of operations with a business revenue of over
1000 Cr.
• Sound knowledge and experience in managing large retail operations, defining, and
ensuring implementation of SOPs.
• Proven leadership skills with the ability to inspire and lead cross-functional teams
toward common goals.
• Proven ability to build and maintain strategic relationships with internal and external
stakeholders.
• Proven ability to analyse and interpret data for trends, patterns, insights and decision
making.

Work arrangement
No