Social Media Manager

Company Description Gladdy is a mobile e-commerce and delivery platform operating in Sierra Leone, making shopping more convenient by connecting customers to a wide range of products through a single app. The platform simplifies everyday purchases by enabling users to order items and have them delivered directly to their doorstep. Gladdy focuses on creating an easier, faster, and more accessible shopping experience for individuals and households. The company is committed to building a reliable, user-friendly online marketplace that supports both customers and local vendors. Team members contribute to a growing digital commerce ecosystem with real impact on daily life in Sierra Leone.
Role Description The Social Media Manager is a full-time, remote role responsible for planning, executing, and optimizing Gladdy’s presence across social media platforms. Day-to-day tasks include developing and implementing social media content strategies, creating and scheduling posts, monitoring engagement, and responding to comments and messages in a timely and professional manner. The role involves collaborating with marketing and product teams to support campaigns, promotions, and feature launches, as well as ensuring brand consistency in tone and visuals. The Social Media Manager will track and analyze performance metrics, adjust strategies based on insights, and identify opportunities to grow audience reach and customer engagement. This position requires proactive communication, strong organizational skills, and the ability to manage multiple social channels in a fast-paced environment.
Qualifications
Candidates should possess strong Social Media Marketing and Social Media Optimization (SMO) skills to manage campaigns and improve platform performance.
Candidates should possess effective Communication and Writing skills to craft clear, engaging, and brand-aligned messages.
Candidates should possess Content Strategy skills to plan, organize, and adapt social content to business goals and audience needs.
Candidates should possess familiarity with analytics tools and basic data interpretation to measure results and inform decisions.
Candidates should possess experience managing social media accounts for brands or organizations, preferably in e-commerce or technology.
Candidates should possess strong time management skills and the ability to work independently in a remote, collaborative environment.
Candidates should possess knowledge of major social platforms (e.g., Facebook, Instagram, TikTok, X) and current social media trends.
Candidates should possess a relevant educational background or equivalent experience in marketing, communications, or a related field.

Work arrangement
Yes