Dialysis Centre Manager

Company Description RAHI Care Official is a renal care network founded on a mission to provide accessible and affordable quality healthcare, with a focus on restoring and rekindling lives. The organization addresses the growing burden of kidney disease in India by offering modern dialysis centres equipped with advanced technology and managed by skilled medical professionals. RAHI Care operates more than 50 locations across India, including Punjab, Haryana, Uttarakhand, Orissa, Rajasthan, and Himachal Pradesh, bringing high-standard kidney care to regions where such facilities are limited or absent. The team includes specialist doctors with over 15 years of multi‑disciplinary experience in public and private settings, alongside experienced entrepreneurs, managers, and academicians committed to improving patient outcomes.
Role Description The Dialysis Centre Manager is a full-time, on-site role based in Barhamba, responsible for overseeing daily operations of the dialysis centre to ensure safe, efficient, and patient-focused services. The role involves managing clinical workflows in coordination with medical staff, monitoring adherence to treatment protocols, and supporting continuous quality improvement in patient care. The Manager will lead and schedule the centre team, oversee customer service interactions, and ensure that patients and families receive clear communication and support throughout the dialysis process. Additional responsibilities include managing inventory and equipment maintenance, coordinating with central administration, supporting local outreach and community education, and ensuring compliance with regulatory and organizational standards.
Qualifications
Strong customer service skills to handle patient interactions, resolve concerns, and maintain a compassionate and professional environment.
Foundational knowledge of medicine or healthcare operations, preferably in nephrology or dialysis services, to understand clinical requirements and safety protocols.
Proven team leadership abilities, including staff supervision, scheduling, performance management, and fostering a collaborative, respectful workplace.
Experience in sales or community outreach to build relationships with referring physicians, local hospitals, and community organizations, supporting centre growth.
Capability to deliver or coordinate staff training, ensuring that team members stay updated on clinical procedures, operational policies, and patient care standards.
Bachelor’s degree in healthcare management, nursing, life sciences, business administration, or a related field; relevant certifications in healthcare management or dialysis services are an advantage.
Strong organizational and problem-solving skills, with the ability to manage multiple priorities, maintain accurate records, and uphold regulatory and quality standards.
Comfort with basic digital tools and healthcare information systems for reporting, scheduling, and documentation; prior experience in a dialysis or hospital setting is preferred.

Work arrangement
No