Product Owner – Mobile Applications

About the Job
Experience in mobile application product management is required. Healthcare technology, digital health, or patient-facing application experience is strongly preferred. Candidates should have hands-on experience managing mobile product features and collaborating with engineering and design teams to deliver high-quality iOS and Android experiences.
Why PsychPlus?
The current delivery model for mental health care is broken in this country. At PsychPlus, we set out on a mission to reimagine how mental health care is delivered to every American. Our goal is to provide a digital-first, modern approach to psychiatry and therapy that makes care more accessible, affordable, and convenient.
We provide care both in person at our offices across Texas and virtually, giving patients greater flexibility in how they access mental health services. By combining exceptional clinical care with best-in-class technology, we are building an integrated care experience designed around the needs of patients and providers.
Our digital products play an important role in this mission. From helping patients navigate their care journey to making appointments, accessing relevant services, and engaging with their care teams, we believe technology should make getting mental health care easier—not more complicated.
Join us in building intuitive, reliable, and patient-centered mobile experiences that help remove barriers to care and support our mission of making quality mental health services accessible to everyone.
About the Role
We’re looking for a Product Owner – Mobile Applications to own the roadmap, feature prioritization, and delivery of PsychPlus's mobile application experiences. In this role, you will help shape how patients interact with PsychPlus through mobile technology, making it easier for them to access services, manage appointments, navigate their care journey, and engage with the platform.
You will work closely with mobile engineering, UX/UI design, QA, product leadership, clinical operations, and other cross-functional stakeholders to translate business objectives and user needs into intuitive, scalable, and reliable mobile solutions.
From onboarding and registration to appointment scheduling, reminders, virtual care access, and ongoing patient engagement, you will help optimize the end-to-end mobile experience. You will also drive improvements based on user feedback, product analytics, usability insights, and evolving business priorities.
The ideal candidate combines strong product ownership skills with a deep understanding of mobile application development, user experience, and Agile delivery. Experience in healthcare technology, telehealth, or patient-facing digital platforms is a strong advantage, particularly for candidates who understand the importance of privacy, reliability, accessibility, and trust in healthcare applications.
If you’re passionate about building impactful mobile products and using technology to make mental health care more accessible, we’d love to meet you.
Responsibilities
Own the mobile product roadmap: Define and manage the mobile application roadmap, feature priorities, and development backlog in alignment with PsychPlus's business objectives and patient experience goals.
Drive the patient mobile experience: Identify opportunities to make it easier for patients to discover services, register, manage appointments, access relevant care resources, and navigate their mental healthcare journey.
Manage end-to-end mobile workflows: Partner with stakeholders to improve onboarding, account registration, profile management, appointment booking and management, appointment reminders, virtual care access, and other relevant patient-facing workflows.
Translate requirements into actionable deliverables: Convert business objectives, user feedback, and stakeholder needs into clear user stories, functional requirements, acceptance criteria, and workflow documentation.
Partner with mobile engineering teams: Work closely with iOS, Android, and cross-platform developers to evaluate technical feasibility, clarify requirements, resolve dependencies, and deliver high-quality mobile features.
Champion user-centered design: Collaborate with UX/UI designers to develop intuitive, accessible, and consistent mobile experiences that reduce friction and make navigating mental healthcare simpler for patients.
Optimize mobile usability: Identify opportunities to simplify navigation, reduce unnecessary steps, improve onboarding completion, and create a seamless experience across supported devices and platforms.
Lead Agile product execution: Participate in sprint planning, backlog refinement, sprint reviews, retrospectives, and product demonstrations to maintain alignment and ensure delivery against priorities.
Drive quality and release readiness: Partner with Engineering and QA to validate requirements, prioritize defects, coordinate acceptance testing, and ensure features meet quality expectations before release.
Manage mobile releases: Support app release planning, version updates, feature rollouts, release communications, and post-launch monitoring across the relevant mobile platforms.
Monitor product performance: Use product analytics, user feedback, engagement trends, and adoption metrics to identify friction points and inform roadmap decisions.
Improve patient engagement: Evaluate opportunities to improve user activation, appointment completion, return usage, and engagement with relevant mobile features.
Coordinate push notifications and in-app communications: Work with relevant stakeholders to improve reminders, notifications, and other timely communications that support the patient experience, while respecting user preferences and applicable requirements.
Ensure privacy, security, and accessibility: Partner with engineering and compliance stakeholders to ensure mobile features account for healthcare privacy requirements, appropriate data handling, security, and applicable accessibility standards.
Manage cross-functional dependencies: Align product requirements and delivery plans across mobile engineering, backend services, design, QA, clinical operations, and other teams involved in the patient journey.
Drive continuous improvement: Gather post-release feedback, evaluate feature performance, and identify enhancements that improve reliability, usability, and the overall PsychPlus mobile experience.
Requirements
Bachelor's degree in Computer Science, Information Technology, Business, Product Management, or a related field; equivalent practical experience may be considered.
Demonstrated experience as a Product Owner, Product Manager, Business Analyst, or in a similar product-focused role involving mobile applications.
Hands-on experience managing mobile application features from requirements gathering and prioritization through development, testing, release, and post-launch optimization.
Understanding of mobile application development and the product lifecycle for iOS and Android platforms.
Experience translating business objectives and user needs into user stories, acceptance criteria, functional requirements, and actionable product backlogs.
Familiarity with Agile/Scrum methodologies and product delivery tools such as Jira and Confluence.
Experience collaborating with engineering, UX/UI design, QA, and cross-functional business stakeholders.
Strong understanding of mobile usability, navigation, onboarding, user journeys, and the principles of user-centered product design.
Familiarity with mobile app testing, defect prioritization, release readiness, and production issue management.
Ability to use user feedback and product performance metrics to identify opportunities and support data-informed prioritization.
Strong analytical, organizational, communication, and problem-solving skills.
Ability to balance user needs, business goals, technical constraints, and delivery timelines in a fast-paced environment.
Understanding of mobile application privacy, security, and accessibility considerations.
Preferred Qualifications
Experience in healthcare technology, digital health, telehealth, behavioral health, mental health, or patient-facing mobile applications.
Familiarity with patient engagement workflows, appointment scheduling, provider discovery, virtual care, and healthcare service navigation.
Experience building mobile experiences that support both in-person and virtual healthcare delivery.
Familiarity with mobile analytics platforms and tools used to measure onboarding completion, activation, engagement, retention, conversion, and feature adoption.
Experience with push notifications, deep linking, in-app messaging, app permissions, and mobile engagement strategies.
Familiarity with App Store and Google Play release processes, application reviews, version management, and production monitoring.
Experience collaborating with native iOS and Android teams or cross-platform development teams using frameworks such as React Native or Flutter.
Familiarity with tools such as Figma, Miro, Mixpanel, Firebase Analytics, or similar product design and analytics platforms.
Understanding of healthcare privacy and security requirements, including HIPAA, a

Work arrangement
Yes