Administrative Support Specialist

Company Description 3M UNITED KINGDOM PUBLIC LIMITED COMPANY is a chemicals company headquartered at 3M Centre on Cain Road in Berkshire, United Kingdom. As part of the global 3M organization, the company supports a broad range of industrial and commercial customers with innovative materials and solutions. Team members collaborate across functions to improve processes, support operations, and deliver reliable service to internal and external stakeholders. The company values safety, compliance, and efficiency in all aspects of its work environment. Joining 3M UNITED KINGDOM PUBLIC LIMITED COMPANY offers the opportunity to contribute to a well-established, internationally recognized business.
Role Description The Administrative Support Specialist is a full-time remote role responsible for providing comprehensive administrative and customer-facing support to internal teams and external partners. Day-to-day tasks include managing calendars, scheduling meetings, organizing digital files, preparing basic reports, and maintaining accurate records in company systems. The role requires handling incoming calls and emails, applying professional phone etiquette, and directing inquiries to appropriate contacts while ensuring timely follow-up. The specialist will support customer service activities by responding to routine questions, processing requests, and coordinating with other departments to resolve issues. Additional responsibilities may include assisting with simple accounting-related tasks such as invoice tracking, expense documentation, and data entry, while adhering to company policies and confidentiality standards.
Qualifications
Demonstrated Administrative Assistance skills, including scheduling, document management, and records maintenance.
Strong Communication and Customer Service skills, with the ability to interact professionally with internal and external stakeholders in a remote environment.
Proficient Phone Etiquette, including courteous call handling, clear messaging, and effective call routing.
Basic Accounting skills, such as data entry, invoice tracking, and expense coordination.
Comfort with remote work tools, including email, video conferencing, and office productivity software (e.g., word processing, spreadsheets).
Strong organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced setting.
Ability to work independently, manage time effectively, and maintain confidentiality with sensitive information.
Previous experience in an administrative, office support, or customer service role is preferred.
Secondary education or equivalent experience; additional training or coursework in business administration or office management is an advantage.

Work arrangement
Yes