Customer Finance Coordinator (Remote, Argentina)

About Wise Choice Remodeling
Wise Choice Remodeling is a Los Angeles based residential remodeling company serving Southern California and Northern California. We deliver full-service home renovation, including kitchens, baths, roofing, HVAC and more, through a licensed subcontractor model. Many of our clients finance their projects, and we help them through that process from application to funding.
The Role
You will be the administrative backbone of our customer financing process. Our project managers meet with homeowners and start financing applications. You make sure every application is complete, accurate, submitted on time and followed through until the project is funded. This is not an accounting role. It is a detail-oriented admin position focused on helping clients get their projects financed.
What You Will Do
Prepare and submit financing applications with our lending partners based on information from project managers
Collect and review client documents such as ID, proof of income and bank statements, and flag anything missing or inconsistent
Track every application from submission to approval, conditions and funding, and keep status updated in our CRM
Follow up with project managers and clients to resolve missing information quickly
Coordinate loan document signatures and funding requests with lenders
Resubmit declined applications to alternative lending options when appropriate
Maintain a clear daily report of the financing pipeline for the sales and operations teams
Handle sensitive client information carefully and follow our data security procedures
What We Are Looking For
2+ years of administrative experience, ideally supporting a sales, operations or back-office team
Fluent English, written and spoken, for daily communication with US clients and project managers
Very strong attention to detail and comfort with repetitive, process-driven work
Organized, reliable and able to manage many open files at once
Comfortable with online portals, CRM systems and Google Workspace or Excel
Available to work hours aligned with US Pacific Time
Reliable internet connection and a quiet workspace
Nice to Have
Experience in consumer finance, loan processing, mortgages or any lending role
Experience with US clients or US financial services
Background in home improvement or construction
What We Offer
$1,200 to $1,300 USD per month
Fully remote, long-term position
A direct role in a fast-growing US company, working closely with sales and operations leadership

Work arrangement
Yes