Field Supervisor

Primary Location
VIC - Clayton
Job Description Summary
Service Stream is seeking an experienced Field Supervisor to join our Telecommunications team supporting the delivery of nbn services across Victoria.
This is a hands-on leadership role for someone who thrives in the field, enjoys developing high-performing teams, and is passionate about safety, quality and operational excellence. The role is predominantly field-based and will see you leading subcontractor crews, driving performance, and ensuring successful delivery across a high-profile telecommunications contract.
About the Role
Field Supervisor - Telecommunications (NBN)
Lead the crews that keep Australia connected.
About the Role
As a Field Supervisor, you'll play a critical role in managing field operations, overseeing subcontractor crews, and ensuring works are completed safely, efficiently and to the highest quality standards. Working closely with technicians, stakeholders and operational leaders, you'll be the key point of contact for field delivery activities and issue resolution.
Key Responsibilities
Lead, coach and mentor field technicians and subcontractor crews
Coordinate daily field activities to achieve productivity, quality and KPI targets
Conduct field audits and performance reviews to drive continuous improvement
Support onboarding and development of new technicians
Manage escalations and resolve field-based operational challenges
Build strong relationships with internal stakeholders and clients
Deliver toolbox talks and promote a proactive safety culture
Ensure compliance with HSE requirements, industry regulations and company standards
Champion Service Stream's Safety Leadership Model: WALK, TALK, LEAD, CARE
Drive operational efficiencies and best-practice field delivery outcomes
About You
We're looking for a proven leader from the telecommunications, utilities or civil construction sector who understands what it takes to deliver successful field outcomes.
You will bring:
Experience supervising telecommunications, civil or field-based delivery crews
Strong knowledge of nbn, network construction, maintenance or service delivery environments
Demonstrated experience managing subcontractors and workforce performance
A safety-first mindset with a commitment to Zero Harm principles
Experience conducting field audits, quality inspections and compliance checks
Strong stakeholder management and customer-focused communication skills
The ability to make sound decisions and solve problems in a dynamic field environment
Experience coaching, mentoring and developing field teams
Highly Regarded
Certificate III in Telecommunications or Civil Construction
ACM Supervisor qualifications
Experience working within telecommunications network environments
Knowledge of field operations, service assurance, maintenance and construction activities
Current driver's licence
Why Join Service Stream?
At Service Stream, our people are at the heart of everything we do. You'll join a supportive team environment where safety, accountability and collaboration are core to our success.
Our values include:
Safety - We care about our people, customers and communities
Delivery - We do what we say we'll do
People - We work as one team and support each other
Accountability - We take ownership of our results
Apply Now
If you're an experienced Field Supervisor, Telecommunications Supervisor, Civil Supervisor, Field Operations Leader, or NBN Delivery Supervisor looking to take the next step in your career, we'd love to hear from you.
Join a team that's delivering critical telecommunications infrastructure and helping keep Australia connected.
Department
Field Services
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.