Inside Sales Representative

Job title: Inside Sales Representative (ISR)
About The Team
Our Inside Sales team is responsible for driving IT sales and business growth through customer engagement and our channel partner ecosystem. The team works closely with partners and customers to identify opportunities, build relationships, generate demand, and achieve business and revenue targets.
The team operates in a fast-paced, collaborative environment focused on delivering a strong customer experience while driving sustainable sales growth.
Who We're Looking For
We are looking for a motivated and results-oriented Inside Sales Representative with strong communication, articulation, persuasion, and customer engagement skills.
The ideal candidate will be responsible for prospecting and nurturing customer opportunities, driving sales conversations, working with channel partners, and contributing to monthly and quarterly revenue targets. The candidate should be proactive, customer-focused, target-oriented, and eager to learn about new IT products, solutions, and technologies.
Your Role
Drive IT sales and revenue through customer engagement and the channel partner ecosystem.
Conduct outbound prospecting and generate new business opportunities.
Initiate and manage customer conversations to understand requirements and identify relevant IT solutions.
Qualify leads, nurture prospects, and drive opportunities through the sales cycle.
Work closely with channel partners to identify and develop potential customer opportunities.
Enable and support partners in positioning and pitching relevant IT products and solutions to their customers.
Encourage partners and internal teams to execute relevant go-to-market initiatives to achieve business objectives.
Build and maintain strong relationships with customers and channel partners.
Drive achievement of monthly and quarterly revenue and sales targets.
Maintain an active sales pipeline and ensure timely follow-up on opportunities.
Track sales performance, customer interactions, pipeline progress, and key sales metrics.
Collaborate with internal teams to ensure smooth execution of customer and partner requirements.
Contribute to a positive, collaborative, and performance-driven team environment.
Identify areas for improvement and continuously develop product, industry, and sales knowledge.
You're The Right Fit If
You are a graduate in any discipline; Computer Science/Engineering graduates are preferred.
You have 4+ years of experience in inside sales, telesales, customer service, IT sales, or a related customer-facing role.
You possess excellent verbal and written communication and strong articulation skills.
You have strong persuasion, negotiation, and customer engagement abilities.
You have an understanding of IT products, solutions, and technology services.
You are comfortable engaging with customers and channel partners over phone, email, and other communication channels.
You have a proactive, target-oriented, and customer-centric approach.
You are capable of identifying sales opportunities and effectively following up to drive conversions.
You are comfortable working in a fast-paced, collaborative, and target-driven environment.
You have a strong willingness to learn new products, technologies, and sales approaches.
You are proficient in Microsoft Office and comfortable working with sales and customer-management tools.
Core Competencies
Inside Sales & Telesales
IT Sales
Customer Engagement & Relationship Management
Lead Generation & Prospecting
Lead Qualification & Nurturing
Opportunity Identification
Sales Pipeline Management
Channel Partner Engagement
Partner Enablement
Revenue & Target Achievement
Sales Conversion
Customer Needs Analysis
Go-to-Market (GTM) Execution
Sales Reporting & Metrics
Behavioral Skills
Excellent communication and articulation
Persuasion and influencing skills
Customer-centric mindset
Proactive and self-driven approach
Strong collaboration and teamwork
Results-oriented mindset
Ownership and accountability
Relationship-building skills
Strong follow-up and execution
Adaptability and eagerness to learn
Problem-solving ability
Ability to work under pressure and meet targets
Tools & Processes (Optional)
Microsoft Office Suite
CRM and sales management tools
Sales pipeline and opportunity management
Lead tracking and follow-up processes
Customer and channel partner engagement processes
Sales reporting and performance tracking
About Redington
Redington is one of the largest technology solutions orchestrators across India, the Middle East, and Africa. Today, we are a $11.8 billion organization with strong foundations in distribution, cloud, cybersecurity, and emerging technologies.
We are evolving from a successful legacy business into a next-generation technology enablement powerhouse—unlocking new revenue streams, transforming our operating model, and building an enterprise that is more digital, more agile, and future-ready.
Redington Is Recognized For Its
Deep and extensive distribution network
Strong presence in high-growth emerging markets
Unmatched breadth of technology ecosystem partnerships

Work arrangement
No