National Account Manager - Independents

Role: National Account Manager (Independents)
Location: Cremorne
Contract: Full Time, Hybrid
WHY US AND WHY THIS ROLE
Seize the opportunity to be part of a unique business with an exciting vision for the future - where we dare to be bold, discover what’s possible, and do incredible. Dare. Discover. Do.
At PZ Cussons, we offer five big reasons that people join and stay: Futureproof Our Brands, Create Your Own Impact, Accelerate Your Craft, Flexibility to Perform, And Collaborate with Intent.
As a National Account Manager, you’ll play a key role in shaping how our products show up for consumers across major retail partners. You’ll own strategic customer relationships, unlock sustainable growth, and turn insight into action, all while helping build brands that last.
This is a role with real influence. You’ll balance commercial ambition with long‑term value, working closely with cross‑functional teams to deliver results that matter.
WHAT YOU’LL BE DOING
Own the national P&L for independent channel customers. Develop and implement annual business plans in collaboration with key accounts, negotiating trading terms, pricing, and promotional activity to deliver growth.
Lead Joint Business Planning (JBP) with independent groups, wholesalers, and buying offices.
Deliver net sales revenue, margin, and volume targets whilst managing trade spend investment effectively, ensuring ROI and compliance.
Work closely with Category & Marketing teams to develop tailored shopper solutions, executing promotional plans and activations specific to the independent channel. [Outcome led responsibility]
Enjoy cross-functional collaborations with Supply Chain to ensure forecast accuracy, with Finance on pricing, promotional evaluations, and Field Sales teams to ensure execution excellence in-store.
WHAT YOU’LL BRING
Degree in Business, Marketing, or related field (preferred).
5+ years’ FMCG sales experience, with at least 2 years in account management.
Proven success managing P&L and negotiating at head office level.
Strong understanding of the independent retail/wholesale landscape.
Analytical skills with ability to interpret data and translate into action.
Excellent relationship building and influencing skills.
WHAT YOU’LL GET IN RETURN
Half day Fridays (yes, every week!)
Hybrid Working – personalised flexibility re work from home
Volunteering Days – gifted to support our partner agencies
Generous Staff Discounts
Weekly recognition awards - aligned to our BEST Values
Heath, Social & Wellbeing committee that offer;
Corporate Games
Festive celebrations, Giving tree
Annual Flu-shots
Quarterly drinks & social events
OUR PURPOSE, CULTURE AND VALUES
At PZ Cussons, our purpose is For Everyone, For Life, For Good. Guided by our BEST values, Bold, Energetic, Striving and Together, we nurture a culture where people feel empowered to grow, perform and make a meaningful difference every day.
We retain the pioneering spirit of our founders, by building portfolios of locally-loved brands across our key markets in the UK, ANZ, Nigeria and Indonesia, backed by the manufacturing scale and capability of a global business.
Spanning Personal, Home, and Baby Care, our products are trusted by millions of consumers worldwide, including Carex, Childs Farm, Cussons Baby, Imperial Leather, Morning Fresh, Original Source, Premier, Sanctuary Spa and St. Tropez.
INCLUSION AND FAIRNESS
We’re committed to building diverse teams that reflect our consumers and communities, creating an inclusive environment where everyone feels respected and able to thrive. If you need any adjustments during the process, just let us know.
Dare to be bold, Discover what’s possible, and Do the incredible.