Receptionist / Office Assistant

Receptionist / Office Assistant
Rotorua | Permanent | Part Time (9:30am – 3:00pm)
From welcoming clients to coordinating office operations, this is an opportunity to play a pivotal role in a busy and rewarding environment.
At Tompkins Wake, we believe exceptional workplaces are built by exceptional people.
We’re looking for an organised, proactive and people focused Receptionist / Office Assistant to join our Rotorua team and play a key role in creating a professional, welcoming and well-supported environment for both our clients and our people.
This is a varied, hands on role where no two days are the same. You'll be the first point of contact for clients and visitors, while also providing valuable support that helps our team operate smoothly and efficiently.
If you enjoy building relationships, take pride in delivering excellent service, and love being part of a collaborative team, we'd love to hear from you.
About the Role
As our Receptionist / Office Assistant, you'll play an important role in creating a welcoming, professional and well-organised environment for clients, visitors and colleagues alike.
Reception & Client Experience
Providing a warm and professional front-of-house experience for clients and visitors
Answering incoming calls and managing general enquiries with confidence and care
Coordinating meeting rooms, catering arrangements and client hospitality
Managing courier deliveries and incoming and outgoing mail
Help maintain a welcoming, organised and professional reception area
Office & Administrative Support
Assisting with day to day office operations and administrative support
Keeping kitchens, communal areas and office spaces clean, stocked and organised
Completing internal deliveries and general office errands
Supporting meeting, seminar and event set-up and pack-down
Assisting with scanning, binding, copying and other ad hoc administrative tasks
Providing support with onboarding, offboarding and general office coordination activities
About you
You’ll bring:
Previous experience in a reception, administration or office support role
A strong customer service focus and professional communication style
Excellent organisational skills and attention to detail
The ability to manage competing priorities and adapt to changing demands
A positive, can-do attitude and willingness to support the wider team
Confidence using Microsoft Office applications, including Outlook, Word and Excel
Why Join Tompkins Wake?
At Tompkins Wake, our people matter. We work hard, support each other and genuinely enjoy what we do. You’ll be joining a firm that values collaboration, development and creating a workplace where people can thrive.
We offer:
A supportive and inclusive team environment
Variety and autonomy in your day to day work
Opportunities to learn and grow
A modern, professional office in central Rotorua
The chance to be part of a firm doing exceptional work with great people
Apply Now
Please submit your CV and a brief cover letter outlining why you'd be a great fit for the role.
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Employment type
Part time

Work arrangement
No