Sales/Customer Support Representative

Job Title: Sales & Customer Support Representative (Remote)
Job Overview:
We're seeking a reliable and people-focused Sales & Customer Support Representative to assist customers with inquiries, provide solutions, and support the sales process. This role is ideal for someone who enjoys helping others, communicating clearly, and working in a fast-paced remote environment.
Key Responsibilities:
Respond to customer inquiries via email, chat, and phone in a timely manner
Provide accurate information about services, pricing, and processes
Assist customers throughout the sales journey—from inquiry to completion
Follow up with leads and maintain consistent communication
Resolve customer concerns professionally and efficiently
Maintain organized records of interactions and updates
Work closely with the team to improve customer experience and conversions
Requirements:
Strong communication and interpersonal skills
Customer-focused mindset with problem-solving ability
Organized and able to multitask effectively
Comfortable using online tools and CRM systems
Self-driven and able to work independently
Previous sales or customer service experience is an advantage
What We Offer:
Remote work flexibility
Supportive team environment
Ongoing training and development
Performance-based growth opportunities
Work Type: Remote / Flexible Schedule

Work arrangement
Yes