Platform Engineer - Workspace

Platform Engineers ensure the continued successful operation of technology platforms, minimising disruptions that may impact client experience. They are accountable for maintaining the high availability, resilience, security and performance of technology platforms and associated business operations and services, incorporating automation to improve efficiency and reduce repetitive tasks.
The role performs operational activities across endpoint management and infrastructure platforms, including availability and capacity management, service support, configuration management, software deployment, upgrades, patching and security compliance.
Platform Engineers support the development, implementation and ongoing management of technology solutions through configuration, installation, systems integration, testing and post-implementation support. They actively contribute to the continual improvement of Platform Engineering practices, methods, workflows and tools, ensuring technology environments remain secure, reliable and fit for purpose.
Key Responsibilities
Endpoint and Platform Management: Administer, configure and maintain Windows and macOS endpoint environments using Microsoft Intune, SCCM/MECM and JAMF. Maintain platform availability, device compliance, configuration standards, patching and lifecycle management while minimising service disruptions.
Application Packaging and Deployment: Package, configure, test, deploy, update and remove applications using SCCM/MECM, Intune and JAMF. Ensure reliable software distribution, maintain deployment workflows and documentation, and automate provisioning and repetitive deployment activities where appropriate.
Endpoint Security and Configuration Management: Implement and maintain endpoint security controls, including Microsoft Defender integration with Intune, application control, Attack Surface Reduction (ASR) rules, security policies and configuration baselines. Administer and troubleshoot Active Directory and Group Policy within a complex enterprise environment to support security, compliance and consistent endpoint configuration.
Testing, Implementation and Technical Support: Design and execute test cases for applications, configurations, platform changes and system integrations. Document results, identify risks and issues, support implementation activities, troubleshoot operational problems and provide post-implementation support to ensure solutions meet technical and business requirements.
Infrastructure Operations and Service Management: Maintain endpoint management infrastructure and supporting services, monitoring availability, capacity, performance, resource utilisation and service levels. Undertake upgrades, patching and maintenance, identify required changes, and contribute to operational planning and the resolution of complex technical issues.
Technical Documentation, Automation and Continuous Improvement: Develop and maintain accurate technical documentation, standard operating procedures, deployment instructions, configuration records and repeatable operational workflows. Identify opportunities to improve processes, automate repetitive tasks and enhance the efficiency, consistency and reliability of platform engineering practices.
Collaboration, Guidance and Operational Planning: Collaborate with technical teams and stakeholders to support technology implementations, provide technical guidance within areas of expertise, manage competing priorities and contribute to resource planning. Recognise knowledge limitations and engage appropriate expertise to resolve issues and deliver effective outcomes
About You
The successful applicant will hold a relevant degree with at least four years of subsequent relevant experience, or possess an equivalent combination of qualifications, training and relevant professional experience.
You will demonstrate:
Enterprise Endpoint Management: Proven experience administering Microsoft Intune, SCCM/MECM and JAMF in an enterprise environment, with practical expertise managing Windows and macOS devices, configurations, compliance, patching and software deployment.
Application Packaging and Deployment: Demonstrated experience packaging, testing, deploying and troubleshooting applications across SCCM/MECM, Intune and JAMF, including an understanding of deployment workflows, application dependencies and reliable software distribution.
Endpoint Security and Infrastructure: Strong technical skills in Microsoft Defender integration with Intune, application control, Attack Surface Reduction (ASR) rules, Active Directory and Group Policy management, with an understanding of enterprise security controls and configuration compliance.
Technical Documentation and Process Improvement: Excellent documentation and workflow development skills, including creating clear, accurate and repeatable technical procedures, deployment instructions and operational documentation, with a focus on automation and continuous improvement.
Technical Problem-Solving and Collaboration: Strong analytical, troubleshooting and problem-solving skills, with the ability to resolve complex technical issues, assess risks, manage competing priorities and work collaboratively with technical teams and stakeholders to deliver reliable technology services.
Candidates must have full unrestricted Australian work rights and will be subject to a National criminal history check.
What we can offer
This is a full time, fixed term opportunity until December 2027 based at Brisbane South (Nathan) campus. As Griffith is a multi-site university, you may be required to work across other locations.
Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.
Salary
HEW 7 Salary - Base range - $104,504.60 - $113,219.43 + 17% superannuation. Full package range - $122,270.38 - $132,466.72.

Employment type
Full-time

Work arrangement
Hybrid