Senior Instructor – AI-Enabled Business Administration & Automation

Organisation: US-based organisation
Position Type: Instructor / Trainer
Mode: Remote - Monday to Friday ( 10:30 pm to 1:30 am IST)
Experience: Relevant hands-on AI implementation and training experience required
About the Role
We are seeking a highly competent, hands-on AI instructor to deliver structured training in AI-enabled business administration, productivity and workflow automation.
Important Selection Criteria
Tool familiarity alone will not be considered sufficient.
Shortlisted candidates will undergo a technical competency evaluation and a practical teaching assessment. Candidates must be able to demonstrate the relevant workflows, explain their configuration and logic, troubleshoot issues, and teach the subject independently.
Candidates should apply only if they can confidently demonstrate the specific technical competencies required for the assigned modules.
The ideal candidate will combine practical AI expertise, business process understanding and strong instructional delivery skills.
Key Responsibilities
Train learners to use Microsoft Teams, Google Meet, Zoom, Google Drive and OneDrive effectively.
Introduce workflow automation using tools such as Zapier and Trello, along with basic AI agents and CRM automation concepts.
Deliver instructor-led training on AI tools such as ChatGPT, Microsoft Copilot, Google Gemini and Claude.
Train learners in AI-assisted email drafting, professional communication, report writing, SOP creation and document summarisation.
Demonstrate AI applications in project management, task planning, scheduling and business productivity.
Teach digital records management, document organisation, classification and retention practices.
Conduct practical sessions, assignments, demonstrations and learner assessments.
Ensure learners understand data privacy, information security, AI accuracy, responsible AI usage and the limitations of AI-generated outputs.
Develop training materials, practical exercises and business-based case studies.
Mandatory Technical Competencies
Candidates must demonstrate:
In-depth tool proficiency: Practical experience with the specific AI tools and platforms included in the assigned curriculum.
Prompt engineering: Ability to design, refine and troubleshoot prompts for complex, multi-step business tasks.
Workflow automation: Ability to build and explain working automations, including triggers, actions, integrations, error handling and testing.
AI agents and multi-step workflows: Understanding of the distinction between a basic AI interaction, an automated workflow and an AI agent, with practical demonstrations where required by the curriculum.
Business application: Ability to translate AI capabilities into repeatable, useful business processes rather than isolated demonstrations.
Troubleshooting: Ability to diagnose why a workflow or AI output has failed and demonstrate how to correct it.
Instructional expertise: Ability to teach technical concepts systematically, demonstrate them live and evaluate learners' practical competency.
Candidate Profile
Relevant academic qualifications or equivalent practical experience.
Demonstrable hands-on experience with the required tools and technologies.
Previous experience delivering technical or professional training is strongly preferred.
Experience supporting US business workflows, professional communication and workplace productivity is an advantage.
Strong communication skills and the ability to deliver clear, structured online instruction.

Work arrangement
Yes