Warehouse Administration Officer

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
1. Receive and verify inbound shipment documents against work order / PO; prepare the document summary and product receiving report; post receipts (GRN) in WMS and confirm the interface to JDE.
2. Process outbound orders: release pick tasks in WMS, confirm pick / shipment, and prepare the delivery document set – invoice from BP ERP, COA, SDS/MSDS, DG transport manifest, customs / free-zone documents and any customer-specific documents – before vehicle departure.
3. Hand over documents to drivers and transporters, obtain proof of delivery / signed documents and file them per the retention rule.
4. Record returns, cancelled orders, invoice changes, credit notes and debit notes; update WMS and inform the Supervisor – Admin and BP customer service.
5. Support the daily cycle count: generate count sheets / RF tasks, enter counts, produce the variance report and the daily count report for BP; participate in the six-monthly wall-to-wall stock take.
6. Maintain batch, expiry, re-check-date and status (available / quarantine / NC) data in WMS; prepare the daily stock report and batch/age-of-stock information required by BP.
7. Monitor and report consumables (wooden pallets, stretch film, labels) and warehouse supplies; raise purchase requests and record losses.
8. Prepare and print product labels / re-labels (including GHS) and complete the label control form.
9. Record staff time attendance, overtime, leave and roster data; support new-hire paperwork and welfare administration.
10. Compile supplier bills and operational data for monthly billing to BP; support KPI data collection (receiving on time, dispatch on time, accuracy).
11. Answer calls and e-mails from BP planners, customer service and transporters; log customer enquiries and complaints for follow-up.
12. Keep the office and document area tidy (5S); comply with site safety rules when entering the warehouse
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Thailand and be prepared to undertake pre-employment checks including a criminal history check and medical.